Account Manager

il y a 2 semaines


Lyon, France Semji Temps plein

Want to join a fast-growing tech scale-up where your role directly impacts customer growth and retention?At Semji, we don't just do SEO — we drive performance through an innovative SaaS platform powered by a unique blend of generative AI, smart automation, and proprietary technologies designed to accelerate brand growth.Our clients? Groupe Seb, Qonto, Macif, Leroy Merlin... with results that speak for themselves: up to 10x more traffic in just one year — even in highly competitive markets.Why Join Us?A true culture of innovation, focused on customer performanceAn AI-powered platform, 100% built in-house — no fluff, no shortcutsA premium positioning on the market, with high-profile, demanding clientsTons of team-building events and one annual company seminar to strengthen team spiritOne extra week of paid time off to support a real work/life balance€500/year green mobility allowance through SwileAbout the RoleIn a strong growth phase, we're looking for an Account Manager to join our Sales team and take ownership of a strategic portfolio of mid-market clients. You'll be a key driver of client growth — and of Semji's growth tooYour Mission & ImpactYour goal: accelerate growth within your portfolio by prioritizing high-impact actions and ensuring top-tier client satisfaction.Here's what you'll be doing:Manage and grow a portfolio of mid-market clients (around 120 accounts, generating ~€1M in revenue)Identify and activate new growth opportunities: upsell, cross-sell, and expansionOwn contract renewals and ensure smooth, timely executionCollaborate closely with Customer Success Managers to deliver top-notch client satisfaction and anticipate evolving needsSpot early churn signals and implement proactive measures to reduce riskAbout YouYou have at least 3 years of full-time experience as an Account Manager or in a similar role — ideally in a B2B SaaS environmentYou are comfortable managing client portfolios, driving growth, and fostering long-term retentionYou know how to build trust, challenge your clients constructively, and negotiate with a wide range of stakeholdersYou're structured, results-oriented, and data-driven in how you manage your goalsYou speak fluent English (C2 level)Additional InformationLocation: Lyon 9th (Metro D – Gare de Vaise)Compensation: €40–45K gross/year (base) + ~€20K in variable bonusRemote Work: 2 days/week (after onboarding)Contract Type: Full-time, permanent (CDI)


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