Senior Chalet Host

We are pleased to offer Senior Chalet Host positions across our Ultimate Catered Chalets in our three resorts: Val d’Isère, Méribel and Courchevel.
Please note that all applicants must have the legal right to work in France, either through an EU passport or a valid Carte de Séjour. 

Role Overview 
This is a dynamic and hands-on position, supporting the Chalet Manager and wider team in delivering an exceptional 5-star guest experience. The primary focus is on outstanding customer service, with the key aim of providing world-class hospitality and creating unforgettable moments for every guest. 

As a Senior Chalet Host, you will take responsibility for both front-of-house duties and housekeeping services. This is a highly rewarding role involving frequent interaction with both guests and team members. You will work a variety of shifts as part of a collaborative team, covering the full range of services outlined below. 

Main Responsibilities 

• Breakfast Service: Preparing the dining area, warmly welcoming and seating guests, and taking orders for hot food and beverages. 
• Afternoon Tea: Presenting a light meal comprising one sweet and one savoury item, accompanied by drinks as requested by guests. 
• Evening Service: Delivering a formal dining experience, including canapés, a bespoke chef-designed menu tailored to guests’ preferences, and expertly paired wines. 
• Housekeeping: 
  • Conducting a thorough weekly changeover clean of the entire property and a midweek linen change. 
  • Providing daily housekeeping for all guest areas, including bedrooms, bathrooms, ski room, living areas and the spa area. 
  • Ensuring the back-of-house and laundry areas remain clean, well-organised, and efficient. 
  • Daily evening turndown service (Ultimate Chalets only). 
  • Monitoring housekeeping standards and providing mentoring or retraining to colleagues where necessary.
• Manager Cover: Stepping up on the manager’s days off to provide a concierge service to guests, and any team support that is required. 
• Guest Communication: Proactively engaging with guests to address queries and fulfil special requests promptly. 
• Chalet Maintenance: Identifying and reporting maintenance issues accurately and in a timely manner to the chalet manager. 
• Health & Safety: Upholding hygiene and safety standards in accordance with company policies. 
• Supplier Relations: Supporting and enhancing relationships with local suppliers where appropriate. 
• Driving Duties: Providing the in-resort driving service for guests as needed. 
• Environmental Responsibility: Demonstrating a strong commitment to sustainability and actively supporting Consensio’s environmental initiatives. 

Package 
Our teams work hard, and we recognise that with a competitive salary and benefits package. In addition, we organise team events throughout the year and run a monthly award to celebrate outstanding employees. 

• Competitive base salary with paid overtime. 
• End-of-season performance-based bonus. 
• Holiday pay (due to the busy nature of the winter season, it may not be possible to take holiday; therefore, you will be paid your holiday pay at the end of your employment contract). 
• Accommodation with a shared bedroom and facilities. 
• Meals will be provided whilst working. 
• Full area ski pass reimbursement. 
• Travel contribution if you are joining us from another location.