Restaurant Assistant Manager

Our Mission:  Put people at the heart of everything we do

Our Values:  Genuine Hospitality, Employee Development, Growth & Profitability, Operational Excellence, Products & Safety, Community Involvement

About The Saxton Group

Established in 1982, The Saxton Group has a proven track record within the restaurant industry.  We are one of the largest and fastest growing franchisees within the McAlister's Deli system, currently owning and operating 70+ restaurants throughout Texas, Oklahoma, and Kansas.  We are also a franchisee of Jaggers.  Through successful leadership and solid management, our Company is expanding at a rapid pace with McAlister's Deli and Jaggers, creating job opportunities in many different markets.  At The Saxton Group, we’re a unified team with one mission: to put people at the heart of everything we do.  This extends to every area of our operations and requires behind-the-scenes support in a variety of roles.

GENERAL SUMMARY:

In conjunction with the General Manager the Assistant Manager oversees the operation of the restaurant, the timely preparation and presentation of food, and ensures outstanding service (hospitality) to all guests, staff, and vendors.

ESSENTIAL FUNCTIONS:

• Is accountable for driving sales and guest satisfaction
• Enforces compliance with all employment policies in area of responsibility (does so in conjunction with other management)
• Manages through “hands on” supervision of the restaurant. This includes but is not limited to non-scheduled assistance with cashier, serving, cooking, food production, catering, etc. and other duties
• Directs productivity to monitor and maintain efficient and effective food item ticket times
• Inspires staff to deliver service at the pace and effectiveness to meet or exceed operational standards
• Supervises and oversees the production and preparation of food in a manner consistent with established recipes and procedures
• Conducts formal line Taste & Temp checks
• Ensures proper handling, maintenance, and storage of all items
• Monitors and maintains cleanliness and proper maintenance of equipment
• Understands and practices safe food handling procedures
• Certifies security measures are enforced throughout the shift
• Provides and oversees thorough training of both FOH and BOH employees
• Leads by example and assists with the development of all Shift Managers, Assistant Managers, and hourly employees
• Engages in guest interaction to gather insights and assist in developing a sales strategy to improve service and drive sales
• At direction of General Manager, manages inventory and tracks waste
• Directs work for employees, including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
• Reviews applications and decides which applicants will be interviewed. Interviews those selections and provides recommendation on hiring and/or makes hiring decisions
• Together with General Manager, is responsible for performance management of staff including performance evaluations, coaching, and discipline
• Follows Responsible OSHA guidelines during shift
• Creates a fun, safe environment by following our Operational Goals
• Ensures that the cleanliness of the restaurant and safety of our guests are maintained at all times
• Helps reinforce restaurant culture – vison, mission, and values

OTHER SKILLS: 

• Good organizational skills
• The ability to communicate effectively
• The ability to solve problems and handle high-stress situations
• Attention to detail is a plus

WORK ENVIRONMENT:

A restaurant environment

This job description includes essential functions and basic duties and is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document is not a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

BENEFITS & PERKS

• Performance-based pay
• Same day pay with Instant (instant.co)
• Medical, dental, vision, voluntary accident, and critical illness insurance
• Performance-based monthly bonus program (approximately 10-15% of base pay)
• Paid Time Off (PTO)
• Pet Insurance
• Long and short-term disability - 100% employer paid
• Basic life and AD&D insurance - 100% employer paid
• Additional voluntary life insurance
• Health & dependent care flexible spending accounts
• Identity theft protection & emergency travel assistance
• Tuition Reimbursement Program
• 401(k) Plan with employer match
• Free meals
• Great opportunities for growth
• And who doesn’t love Perks  Work for us and receive exclusive discounts on sporting events, movie tickets, concerts, theater, hotels, rental cars, and theme park tickets nationwide.  The list goes on

The Saxton Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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