Chief Insurance Officer

Il y a 14 heures

Paris, France Dalma Télétravail Temps plein

Dalma’s ambition is to become the go-to pet insurer in Europe. To get there, we’re creating a key position: Chief Insurance Officer (CIO).

You’ll own Dalma’s insurance strategy end to end — from relationships with our risk carriers to product vision, from risk oversight to pricing supervision — with a dedicated team reporting directly to you and a seat on the Executive Committee (ComEx).

🏗️ Organization & management

You’ll lead a team made up of:

  • A senior actuary

  • An expert in predictive modeling — notably for our pricing strategy (currently being recruited)

  • A team of Data experts, in charge of insurance data and analytical support on pricing and churn projects

And work closely with:

  • Our Product & Tech teams

  • Our founders

🤝 Carrier strategy & external relations

  • Lead the relationship and commercial negotiations with our risk carriers

  • Anticipate renewals and carrier-dependency risks

  • Build the risk-carrying strategy and prepare structural changes ahead

🏗️ Product architecture & market vision

  • Own the vision for product evolution — coverage, exclusions, add-ons

  • Define the insurance product roadmap in partnership with the Product team

  • Lead competitive intelligence across the French and German markets

📊 Pricing & actuarial oversight

  • Oversee pricing models, price elasticity, and cohort segmentation

  • Validate segmentation assumptions and cohort pricing

  • Be the guardian of the Loss Ratio and projection models

  • Ensure consistency between pricing decisions and risk exposure

🏛️ Internal governance

  • Sit on the ComEx as the lead for insurance strategy

  • Be the direct interface with the founders on strategic decisions

Preferred experience

  • Experience: ~10 years in insurance, ideally in P&C (IARD) or health/protection with a strong data component

  • Insurance expertise: You know insurers from the inside, master the key elements of contracts, and have directly negotiated reinsurance or co-insurance programs

  • Quantitative sensibility: You understand and challenge actuarial pricing and elasticity models — without necessarily being an actuary yourself

  • Business instinct: You’ve owned a P&L or a product line, not just a technical function

  • Management: You’ve already led a cross-functional team (actuarial, data, business)

  • Builder mindset: You’ve worked in environments where you had to build, not just operate

  • Languages: Fluent English required; French or German a plus

  • Location: Local contract (Paris, Berlin), or fully remote work is possible (with regular trips to the Paris headquarters—about once a month)

Nice-to-haves:

  • Experience at an MGA or insurtech at a comparable growth stage

  • Knowledge of the European pet insurance market (ideally FR/DE)

  • Exposure to embedded/affinity insurance

Recruitment process

  • Step 1: Initial HR call

  • Step 2: Interview with one of our founders — strategic fit and vision

  • Step 3: Business case with our founders

  • Step 4: Team fit with members of the Insurance team

  • Step 5: Reference checks