Operations Margin
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JPMorganChase is seeking a Margin and Collateral Analyst to join our Collateral Services team. In this role, you will help mitigate counterparty risk by monitoring, calling, and agreeing collateral with buy-side clients and partnering closely with internal stakeholders. You will operate in a controlled environment where sound judgment, independent decision-making, and strong risk discipline are essential.
Key responsibilities
- Interact with clients to generate collateral statements and issue margin calls under both standard and non-standard agreements.
- Respond to inbound collateral calls from clients and reconcile differences by comparing client calculations to JPMorganChase exposure.
- Agree the amount and type of collateral to be moved (cash or securities) and follow up on counterparty settlement fails.
- Provide timely resolution for incoming queries related to client portfolios, reconciliations, and dispute management, including escalation of credit-sensitive or high-risk issues as appropriate.
- Ensure accuracy when processing and approving daily business-as-usual (BAU) activity, with strong attention to controls and procedures.
- Agree and process coupon/interest-related items on securities held as collateral, and complete month-end tasks including interest agreement on cash collateral held/delivered.
- Participate in projects and testing to enhance and develop the operating infrastructure to meet business needs (occasional weekend testing support may be required).
- Maintain current knowledge of operational controls and requirements to support firmwide compliance.
- Build strong working relationships with key stakeholder groups and global partners; influence and support change requirements.
- Identify opportunities to improve process quality, control effectiveness, and productivity.
Required qualifications, capabilities, and skills
- External client service experience, or comparable experience supporting senior internal stakeholders, with demonstrated client communication skills and a proven ability to build effective working relationships.
- High level of accuracy and attention to detail; ability to work with minimal supervision in a methodical, organized manner and to follow established procedures.
- Strong numerical skills and proficiency in core applications (Outlook, Excel, and Word).
- Team-oriented and adaptable, with flexibility during peak periods (e.g., month-end) and a flexible approach to working hours when business needs require.
- Working knowledge of Over-the-Counter (OTC) derivatives collateral management and familiarity with supporting legal documentation such as the International Swaps and Derivatives Association (ISDA) documentation and the Global Master Repurchase Agreement (GMRA).
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