Internship – Account Management International Accounts

Il y a 2 jours

Paris, Paris, France OneFlash Temps plein 1 000 € - 1 200 € CDD

Your goal: make sure our international clients are happy, their operations run smoothly, and OneFlash becomes an essential service for their visitors.

You’ll join the Ops & Customer Success team, working closely with our COO and international partners.

Your responsibilities:

  • Manage and support a portfolio of international B2B clients (shopping malls, airports, events, leisure venues, etc.).

  • Handle daily client requests (reporting, on-site operations, small logistics follow-up) and ensure proper communication with the Ops team in France.

  • Track performance metrics and usage data, turning insights into actionable recommendations.

  • Build and share monthly dashboards and performance reports for clients.

  • Identify opportunities for upsell or renewal, and contribute to account plans.

  • Coordinate on-site client activations, events, or trade fairs — possibly travelling in Europe to represent OneFlash.

  • Contribute to improving internal tools, documentation, and customer processes.