French-Speaking Customer Support
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About the Role
Are you a native or fluent French speaker looking for an exciting international experience while working comfortably from home? We are offering a fantastic remote career opportunity in Greece supporting a leading European telecommunications provider
With a complete Relocation Package included (including return flight tickets home every 6 months), you can smoothly move to Greece and work remotely from any city in the country.
Key Benefits & Perks
- 100% Work from Home: Work remotely from anywhere in Greece.
- Full Relocation Support: Complete assistance for moving to Greece.
- Flight Allowance: Return flight ticket home provided every 6 months of tenure
- Base Salary: €1,045.72 gross/month
- Sales & Performance Bonuses:
- Quarterly Sales Bonus: Up to €900 gross.
- Monthly Productivity Bonus: Up to €240 gross.
- Contract: Initial 12-month contract with continuous development opportunities.
- Paid Onboarding: 1-2 weeks of comprehensive initial training.
Key Responsibilities
- Assist French-speaking customers via inbound calls and emails regarding technical support (Internet, TV, fiber-optic services) and billing/account management.
- Troubleshoot technical inquiries and guide customers toward quick resolutions.
- Identify cross-selling and upselling opportunities to recommend new products, upgraded plans, or contract renewals.
- Deliver a professional, empathetic, and high-quality customer experience.
Requirements
- Fluency in French (Native or C1 level).
- Good English skills (Minimum B2 level for training and support).
- Previous experience in customer service, technical support, or sales is highly valued.
- Good computer literacy and familiarity with mobile/telecom devices.
- Valid EU Passport or legal right to work in the EU/Greece.
How to Apply
If you are ready for a new remote challenge in Greece, submit your application directly or send your CV to my email:
Email: mohammad.alireza@cbtalents.org
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