Project Manager

Being part of HSBC Continental Europe in France, you will join our Client Connectivity team, dedicated to enhancing client experience by implementing Global Payments and Liquidity Solutions. What you will do:
- shape global and local client relationships by managing multiple payments and liquidity projects to successful completion
- ensure project coordination and execution within an international environment
- onboard clients onto HSBC’s products to ensure seamless transitions, driving satisfaction and supporting excellence In this role you will:
• Employ proactive project management methodologies and utilise our scalable organisation designs to manage multiple projects effectively
• Serve as the central liaison between internal and external stakeholders across regions, effectively communicating with senior stakeholders
• Take ownership of client relationships post-sales, leading client communication throughout the project life cycle and beyond
• Ensure every client is able to operate their accounts and services as expected, and project expectations are met before a project is completed
• Drive continuous improvement initiatives to enhance our Net Promoter Score, providing valuable feedback to improve client experience
• Support the strategic priorities of the GPS business, promoting a positive culture by maintaining a balanced approach to work and live, even when under pressure You should apply if you have:
• Previous project management experience or relevant qualifications
• Experience in building effective client relationships and stakeholder management
• Proficiency in payments and liquidity product knowledge
• Excellent communication and influencing skills
• Proven ability to excel under pressure and drive strategic initiatives forward
• Ability to manage competing deadlines effectively in real-time Even if you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you. What you’ll get in return: HSBC operates multiple variable pay plans, to reflect the diverse nature of the businesses, roles and markets in which we operate. Variable pay is designed to reward colleagues for their individual performance and contribution, as well as the performance of their relevant Business / Infrastructure, and the overall Group.

We offer
a comprehensive and competitive package of benefits covering usually covering healthcare, life assurance, pension, and family friendly leaves, as well as many other benefits to support your wellbeing.
• We’ll help you progress your career, including access to development programmes, through HSBC University and our Degreed platform
• You can work your way and will have a say in when, where and how you and your team flexibly work together
• Our benefits will give you financial security, and can include company savings plan (PEE), savings plan for collective retirement, mutual insurance for you and your family, loyalty bonus, a Time Savings Account to monetize untaken off days (CET)…
• A Work Council which offers ticketing, travel, sports, legal aid, Christmas vouchers, Summer break vouchers…
• Our family-focused benefits can help you to support your loved ones and include family events days off (wedding, civil union…), additional maternity or breastfeeding leave, birth bonus, partial reimbursement of childcare costs, assistance to employees taking care of a relative with disability…
• We’ll give you a huge range of resources that support your well-being (yoga, sophrology, Mindfulness app)
• You’ll have international opportunities
- this can be your place to start and branch out to anywhere we have offices
• A work environment that promotes Diversity & Inclusion, where you’ll be able to join our different Employee Resource Groups
• These benefits are on top of local usual benefits in France (refund of transport fees at 50%, 5 weeks of paid vacation & RTT, meal voucher card or corporate restaurant depending on location) HSBC has been certified “Top Employer 2026” in Europe. This recognition from the Top Employers Institute rewards our HR practices and recognises HSBC as an HR Leader in several countries in Continental Europe. Not only is HSBC a great place to work, but we also offer the following unique and exciting benefits & opportunities Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. If you have a need that requires accommodations or changes during the recruitment process, please let us know. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. For further information on building your career at HSBC, please visit: www.hsbc.com/careers