Assistant Administratif et Commercial

Position   Our centres located in Langon (33) are currently looking for an Administrative and Commercial Assistant / Centre Coordinator (M/F) to join us on a fixed-term contract (CDD) as soon as possible.    Reporting to the Area Manager and working as part of a team of two Hearing Care Professionals, you will contribute to the day-to-day operations of the centre and be responsible for:  Welcoming our customers and ensuring excellent customer relations;  Developing the centre's customer base through follow-up calls and customer database management;  Advising and supporting customers in expressing their needs and maintaining a high-quality relationship;  Managing and optimizing the centre's schedule;  Selling accessories, maintenance products and services;  Providing after-sales service for hearing aids (battery replacement, cleaning and maintenance);  Managing the administrative aspects of the centre's operations, including invoices, quotations, reimbursements, and related documentation.  Profile     You have excellent interpersonal skills and previous experience in customer service and/or patient relations.  You are empathetic, attentive, and able to guide customers towards solutions that meet their needs.  You are organised, dynamic, and enjoy working as part of a team.  Comfortable with digital tools, you will be required to work with several software applications on a daily basis.  Above all, we are looking for talented individuals who share our values and are committed to providing the best possible experience for our patients-customers: working as a team, building lasting trust, and striving for performance with a positive and committed mindset.  Employment Conditions     Employment type: Part-time / Full-time, Permanent contract (CDI) / Fixed-term contract (CDD); 

Working hours
28 / 35 hours per week, Monday to Friday.  Benefits of Joining Us  A tailored onboarding programme during which you will be trained on our processes and the specificities of hearing healthcare;  Competitive compensation including a fixed salary and variable pay;  A profit-sharing bonus based on company results;  Company health insurance fully covered by the employer;  Access to a Social and Economic Committee (CSE) offering discounts with partner companies;  Career development opportunities and clear progression pathways.    Recruitment Process  Review of your CV;  First remote interview with the Recruitment Team;  Second interview at one of our Audika centres with an Area Manager.    Audika is committed to diversity and inclusion and considers all applications equally, including those from candidates with disabilities.    #LI-FM1 #aud_fr