Wholesale Operations Assistant Intern

Our Brand Story ZIMMERMANN is a global luxury fashion brand, founded in Sydney in 1991 by sisters Nicky and Simone Zimmermann. Renowned for its signature approach to sophisticated femininity, distinctive prints, and exceptional craftsmanship, the brand is present across Australia, Europe, the Americas, the Middle East and Asia. Nicky Zimmermann’s creative vision and Simone Zimmermann’s strategic leadership have formed the foundation of the brand’s success. Their partnership – balancing design innovation with strong commercial direction – remains central to ZIMMERMANN’s identity and growth. Today, ZIMMERMANN continues to redefine modern luxury with collections that celebrate self-expression. Grounded in Australian sun-soaked optimism, the brand resonates with women around the world. Our global teams are united by a shared commitment to creativity, quality, and evolving the brand with integrity and purpose. At ZIMMERMANN, our people are at the heart of everything we do. We are committed to empowering talented individuals to build meaningful careers within an inclusive, collaborative, and forward‑thinking environment – where craftsmanship and innovation are celebrated, and individuality is valued. Objective Under the guidance of the Wholesale Operations team, you will support the Operations teams on a day-to-day management of operational and logistical processes for our international wholesale accounts, ensuring smooth and efficient operations throughout the order lifecycle. Pre-Delivery Receive and cross-check purchase orders (POs). Manage master data and product information to be shared with wholesale accounts. Final Mile Delivery Process invoices in AP21 and provide tracking information to customers. Ensure invoices and tracking details are communicated to customers promptly upon shipment dispatch. Maintain and update the customer database. Collaborate with our third-party logistics (3PL) warehouse teams to continuously improve and streamline stock processing. Market & Order Entry Period Assist with generating and issuing order confirmations to EU and UK customers following market. In-Season Operations Process in-season stock reorders and swaps. Manage returns and end-of-season (EOS) return-to-vendor (RTV) requests. Process stock transfers related to returns for 3PL warehouse teams. Manage and follow up on customer claims. Maintain and update the wholesale delivery schedule across all three 3PLs. Assist department stores with their packaging requirements. Reporting, Trackers & Procedures Maintain and update the customer database. Update and maintain the Wholesale Operations Manual. Maintain and improve existing Excel macros to optimize operational processes. Candidate Profile

Education:
Master’s degree from a business school or an equivalent qualification. Languages: Fluent in both French and English, with excellent written and verbal communication skills.

Skills:
Excellent interpersonal and communication skills, with a strong sense of organization, attention to detail, rigor, and a proactive approach. Team Spirit: Enjoys collaborative work and can interact effectively with a wide range of stakeholders in an international environment. Digital Tools: Comfortable using ERP systems, Excel, and Adobe applications, with a willingness to learn and develop within a dynamic and demanding environment. Why Join ZIMMERMANN?
• Flexible work options that support balance and wellbeing
• Access to tailored development plans and learning opportunities
• Clear pathways for career progression within a global organisation
• A collaborative, high‑performing, and inclusive team culture Next Steps If you’re ready to take the next step in your career and would like to contribute to ZIMMERMANN’s continued success, we’d love to hear from you. Please note that only shortlisted candidates will be contacted. ZIMMERMANN is an equal opportunity employer. We assess all applicants based on their individual capabilities, experience, and qualifications and are committed to fostering a diverse and inclusive workplace. If you have any support or access requirements, please let us know at the time of application so we can assist you throughout the recruitment process.