FORWARD DEPLOYED ENGINEER, IT

À propos
Mindflow builds agentic automation for enterprise IT and cybersecurity teams. Our platform combines AI Agents with a no-code automation engine, giving teams a secure way to turn ideas into production-ready workflows across 4,000+ integrations and 150,000 operations. We help operators remove repetitive work, connect fragmented tools and focus their expertise on higher-impact decisions. Every agent operates within clear permission scopes, with audit logs and optional human approvals. Founded in Paris, Mindflow is backed by Nauta Capital, Auriga Cyber Ventures, Thales Corporate Venture and leading operators including Olivier Pomel, CEO of Datadog. Our work has been recognized by Station F’s Future 40 and the European Cybersecurity Organisation. Build the future of work with us. Product and company: https://mindflow.io Culture and careers: https://mindflow.io/company Descriptif du poste About Mindflow Mindflow is an enterprise Agentic AI automation platform built for teams that need to turn complex operational processes into reliable, production-grade automations. With 4,000 integrations and more than 150,000 available operations, our AI agents can act across IT and cloud systems—not just recommend what to do next. We work with major enterprises and fast-growing companies across IT, Cloud, DevOps, Cybersecurity and AI. Joining now means having direct impact on the product, our customers and the way agentic automation is deployed at scale. THE ROLE As a Forward Deployed Engineer focused on IT & AI, you will work directly with enterprise IT teams to understand their environment, design the right automation architecture, build solutions with Mindflow, and help move them into production. What You Will Do
• Lead technical discovery with ITOps, ITSM, infrastructure, cloud, DevOps, platform engineering and service desk teams.
• Design end-to-end automations and AI agents across ITSM, observability, cloud, identity, endpoint management, collaboration and infrastructure tools.
• Build and validate integrations, workflows and production-ready solutions using APIs, JSON and scripting.
• Deliver proofs of concept that demonstrate measurable operational value, then support deployment, adoption and scale.
• Translate technical constraints, governance requirements and operational pain points into clear architectures.
• Partner closely with Sales, Product and Engineering, bringing field feedback into the roadmap.
• Create reusable demos, templates and technical documentation that accelerate future deployments. WHY JOIN US
• A high-impact role combining engineering, consulting and customer ownership.
• Direct exposure to complex enterprise IT and cloud environments.
• A remote-friendly culture across France and Europe.
• Competitive compensation and meaningful pre-Series A equity.
• A fast-moving team where strong ideas and hands-on execution matter.

Profil recherché
What We Are Looking For You combine strong technical depth with the ability to build trust with both practitioners and senior stakeholders. MUST-HAVE
• 5+ years in IT engineering, cloud or infrastructure engineering, solutions engineering, technical consulting, professional services or a comparable hands-on role.
• Practical knowledge of one or more domains such as ITOps, ITSM, cloud operations, DevOps, observability, identity, endpoint management, infrastructure or service management.
• Strong experience with APIs, JSON and scripting, and the ability to troubleshoot integrations in complex environments.
• A pragmatic problem-solving mindset: you can break down an ambiguous process and turn it into a robust automated solution.
• Clear communication skills with technical and non-technical audiences.
• Professional fluency in both French and English. NICE-TO-HAVE
• Experience deploying automation platforms, integration platforms or AI-enabled IT solutions.
• Familiarity with LLMs, agentic systems, prompt engineering or AIOps.
• Experience with enterprise governance, architecture standards and regulated environments.
• Personal projects or technical content demonstrating curiosity and a builder mindset. If the mission excites you but you do not match every point, we still encourage you to apply. Process de recrutement OUR INTERVIEW PROCESS
• Intro call (30 min): motivations and mutual fit.
• Technical and operational interview (45 min): experience, architecture and problem-solving.
• Practical case study (60 min): design and discuss a representative customer solution with 1–2 Mindflowers.
• Founder call (20 min): ambition, values and final alignment. Informations complémentaires
• Type de contrat : CDI
• Lieu : Paris, La Ciotat
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Expérience:
> 5 ans
• Télétravail partiel possible