Desktop Support Specialist
Il y a 13 heures
ClermontFerrand, Auvergne-Rhône-Alpes, France
H-Tech Supports
Temps plein
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Key Responsibilities
- Local Site Support
• Desktop, laptop, printer, mobile device, and peripheral troubleshooting.
• Windows, macOS, and Linux support.
• Device provisioning and deprovisioning.
• User support for day-to-day IT issues.
• Coordination with Level 2 support teams. Office IT Infrastructure Support
• Troubleshooting network connectivity issues (LAN/Wi-Fi).
• Installation and support of switches, routers, and access points.
• Printer, AV equipment, and digital signage support.
• Smart office and facility technology support.
• Vendor coordination and onsite maintenance assistance. Asset Management
• Hardware asset registration, tagging, imaging, and inventory management.
• Asset audits and compliance activities.
• Device redeployment, disposal, and warranty coordination.
• Inventory reporting and stock management. Project-Based Site Support
• Office moves and workstation relocations.
• Hardware refresh projects.
• Support for business events, demonstrations, and local IT initiatives. Skills Required
• End-user/Desktop Support experience.
• Hardware and software troubleshooting.
• Basic network troubleshooting knowledge.
• Asset management experience.
• Strong communication and customer service skills.
• Ability to provide onsite IT support.
• Local language proficiency is needed (French).