International Logistics Coordinator

At Work with Island, we design spaces where people love to work. Behind the scenes, our Operations team is the backbone of this mission. Driven by business scaling and new market expansion alongside our ongoing growth, we are looking for an adaptable, detail-oriented International Logistics Coordinator to join our team starting September 2026. Based in Paris, you will be a key pillar in maintaining operational excellence and business continuity. Working alongside Mélanie and Tou-Zeu (Logistics Coordinators), your primary focus will be mastering our domestic (French) logistics while providing vital support for our international operations during a period of strong growth and team transition. Your mission Reporting directly to Louis (Ops Manager), your main mission is to execute day-to-day order management, stock, and transport operations with precision. You will act as the operational engine for our domestic market while serving as a reliable backup and support on international sales. Your main responsibilities Order Fulfillment: Own the end-to-end processing of B2B orders. You convert signed contracts into operational purchase orders without dropping a single detail. Logistics & Last-Mile Coordination: Orchestrate domestic shipping routes, manage local inventory, coordinate with carriers and freight forwarders, handle export/customs procedures, and sync with local installation teams. While your core focus is on France, you will support international deliveries and back up the international team as needed. After-Sales Service & Support (SAV): Act as a main point of contact for post-delivery inquiries. Efficiently manage customer support tickets, resolve product or installation incidents, and coordinate spare parts or returns to guarantee a premium customer experience. Client Support & Quality Assurance: Serve as a key contact for tracking and delivery updates. Solve transit hiccups proactively and keep client satisfaction high across all logistics channels. Financial & Administrative Rigor: Manage multi-currency invoicing, monitor payment completions, and resolve supplier or billing disputes with precision. Data & Process Optimization: Keep our digital ecosystem clean and efficient by mastering the data flow between HubSpot (CRM) and Keel (ERP).

What we offer
🚲 Mobility package 🎟 Swile meal card: €9/day 🏋️‍♀️ 2–3 sports sessions/month 💚 Health coverage through Alan ⛰️ Remote work: 2 days/week 🥳 Regular team events & Biannual company retreats 🤝 Referral bonus Degree in International Business, Supply Chain, or Logistics, with 1 to 3 years of hands-on experience in order management (ADV) or logistics (a minimum of 6 months through an internship is required). Student/part-time jobs in sales, retail, or manual handling are valued 💼 Practical understanding of inventory management, transport logistics, and friction points in shipping (transit times, cross-border/export processes), preferably in the physical product or furniture industry 🧠 Professional fluency in English and French is mandatory. Spanish is a major plus 🇪🇸 (a third European language is a win) 🌍 Tech-savvy and comfortable learning modern software. Prior experience with an ERP and CRM (HubSpot) is highly preferred; familiarity with Notion, Slack, and Google Suite is expected ⚙️ Highly organized, proactive, and responsive with excellent attention to detail. Strong written and verbal communication skills, adaptability to changing priorities, and a collaborative spirit for cross-departmental work 🤝 Work with Island is an equal opportunity employer. All our positions are open to everyone, regardless of gender, age, disability, religion, sexual orientation, or background. 30-min video call with Marianne, Talent Acquisition Manager 30-min interview with Louis, Ops Manager 1-hour On-site Interview &Business Case with Louis and Alexandre, Head of Supply & Product + 30-min team fit session with members of the OPS and Sales teams Reference check 👉 Ready to join the adventure? Let’s talk 🚀