Contract IT Support Engineer

Il y a 2 jours

Fresnes, Ile-de-France ITARMI Temps plein
IT Support Engineer | 4-Month Contract | Paris 📍 Onsite, near the Champs-Élysées 📅 November 2026 – February 2027 🕘 Mon–Fri, 09:00 – 18:00 French Speaking Our client needs a hands-on 1st/2nd line engineer to keep their Paris office running smoothly across Windows, Mac, cloud, and network. What you'll be doing:
• Providing 1st and 2nd line support across Windows and Mac, in person and remotely
• Troubleshooting hardware, software, and connectivity issues
• Managing Microsoft Azure infrastructure, including Azure AD / Entra ID
• Administering Office 365 (Exchange Online, SharePoint, Teams, OneDrive)
• Supporting network infrastructure: LAN/WAN, VPN, Wi-Fi, switches, and firewalls
• Deploying, configuring, and troubleshooting AI agent tools and workflows
• Managing the ticket queue, prioritising and escalating as needed
• Handling onboarding and offboarding, including device provisioning and account setup
• Keeping clear documentation of processes, configurations, and fixes
• Working with third-party vendors and 3rd line support You'll bring:
• 1st/2nd line experience in a mixed Windows/Mac environment
• Azure / Entra ID and Office 365 admin skills
• Solid networking know-how (TCP/IP, DNS, VPN, firewalls)
• Experience supporting AI tools like Copilot
• Fluent French and English Bonus points for Intune, Jamf, or Microsoft/CompTIA certifications. Sound like you? Apply now or drop me a message 👇 #ITSupport #ContractJobs #Paris #Azure #Office365 #EmploiIT #TechJobs