Service Engineer

Il y a 20 heures

Fresnes, Ile-de-France NOVAIR Temps plein
Company Description NOVAIR is an independent, family-owned company founded in France in 1977 and recognized as a pioneer in on-site oxygen and nitrogen generation. As a world-leading manufacturer present in over 150 countries, NOVAIR focuses on providing hospitals and industries with reliable, sustainable air and gas solutions. Its generators capture oxygen and nitrogen directly from ambient air, enabling facilities to manage gas supplies independently while reducing reliance on polluting road deliveries. This “Green Oxygen” approach increases the availability of medical oxygen worldwide and lowers carbon emissions related to transport. Since the COVID pandemic, NOVAIR has become a preferred partner for many international NGOs thanks to its innovation, environmental commitment, and high-quality customer support. Role Description The Service Engineer role is a full-time, on-site position based in Paris. The Service Engineer will install, commission, and maintain NOVAIR oxygen and nitrogen generator systems at customer facilities, ensuring reliable performance and safety compliance. Daily tasks include diagnosing technical issues, performing preventive and corrective maintenance, and providing hands-on field service and technical support. The role also involves documenting service activities, preparing reports, and communicating clearly with customers and internal teams to schedule interventions and follow up on actions. The Service Engineer will collaborate with engineering and operations to suggest improvements, support training for users, and contribute to a high level of customer satisfaction. Qualifications
• Strong troubleshooting and diagnostic skills for complex mechanical, electrical, and pneumatic systems.
• Proven field service experience, including on-site installation, commissioning, and customer support.
• Technical support capabilities, including remote assistance, issue escalation, and clear documentation.
• Maintenance and repair skills for industrial equipment, with a focus on reliability and safety.
• Effective communication skills to interact with customers, suppliers, and cross-functional teams.
• Relevant technical education (e.g., degree or diploma in mechanical, electrical, or industrial engineering, or equivalent experience).
• Ability to read and interpret technical drawings, schematics, and equipment manuals.
• Comfort working in industrial and healthcare environments, adhering to safety and quality standards.
• Organizational skills, with the ability to manage service schedules and travel within the region as needed.
• Experience with gas generation or compressed air systems is an advantage; proficiency in French and working knowledge of English are beneficial.