Senior Project Manager

About Biomemory Global data creation is exploding. Only 30% of the world's data is durably stored. Data centers already consume around 2% of global electricity. As volumes double every few years, the silicon-based storage model is reaching structural limits. Biomemory is a global pioneer in the DNA data storage market, developing IT-friendly DNA Data Storage and cybersecurity solutions engineered for data center environments — combining biosecure DNA media, industrialized end-to-end write / store / read processes, and interoperable IT interfaces. Headquartered in Paris, Biomemory works with private clients and public institutions in France and internationally, including some of the most demanding key accounts in the market.

About the role
Your mission 🚀 As Senior Project Manager, you will structure and lead client projects contractually engaged with Biomemory, working alongside another Project Manager already in place (a peer relationship, with no hierarchical link between the two roles). You will focus in particular on our most demanding key accounts — large enterprises and public / defense institutions — carrying projects from engagement through delivery and closing, ensuring a win-win outcome for clients and Biomemory. Project delivery
• Structure and lead client projects end to end: scoping, planning, follow-up, risk management.
• Act as the trusted point of contact on our most demanding key accounts (major enterprises, public / defense institutions), bringing composure and perspective to complex or tense situations.
• Manage critical situations diplomatically but effectively, in Biomemory's interest while maximizing client satisfaction.
• Coordinate and anticipate with Biomemory's internal teams to guarantee delivery quality and contractual deadlines.
• Ensure compliance with any regulatory constraints associated with the project. Financial management
• Build project cost and ROI models, implement and track them throughout the project. Reporting & deliverables
• Produce tracking reports and documentation; ensure efficient and timely client acceptance of deliverables to enable billing. Tools & process
• Define client project-tracking protocols and tools that can be deployed globally within Biomemory, respecting the confidentiality level defined for each project.
• Set up and maintain project-tracking information bases, accessible to authorized Biomemory staff.
• Train clients on the ticketing system used to raise questions and incidents, in line with Biomemory's client support protocols.
• Contribute to defining client support procedures and tools within projects. Client relationship development
• Leverage engaged projects to strengthen client relationships, extend engagements to other projects, and build strategic, lasting partnerships.
• Build trust to continuously reinforce Biomemory's credibility with clients.
• Build and coordinate client acculturation and training plans, and contribute to their rollout.
• Develop a fine-grained understanding of clients' organizations and their decision-making and technology-adoption processes.
• Coordinate with the sales team on account management for client accounts. Cross-functional contribution
• Contribute to the design of offers and contracts alongside the Product Management team, acting as the voice of engaged clients.
• Contribute to the development and improvement of client-facing “Product” documentation, with the Product Management team.
• Take part in end-of-project (and in-project) reviews with the relevant teams, to strengthen Biomemory's ability to manage projects of growing scale.
• Contribute to gathering market and competitive intelligence for consolidation within the Business Unit. Special cross-functional project (worldwide)
• Lead the definition, development and deployment of the “customer on-boarding” protocols and tools, enabling clients to use and administer Biomemory's solutions as fast and easily as possible. About You A senior, client-facing project manager who has already navigated demanding, high-stakes accounts — and knows how to stay composed when it gets tense. Required qualifications
• Confirmed, senior-level experience in client project management, with significant exposure to key accounts or demanding institutional clients.
• A track record of having already faced difficult client situations — able to absorb pressure, take a step back, and stay composed.
• Strong autonomy and relational maturity, particularly during project-scoping and tension-management phases.
• Fluent English.
• Comfortable in a growing deeptech / startup environment. Preferred qualifications
• Experience with public institutions or defense-sector procurement.
• Familiarity with cost and ROI modeling on complex, multi-stakeholder projects. Good to know
• Reports to the Senior Director of Product Management.
• Works in a peer relationship with another Project Manager already in place — no hierarchical link between the two roles.
• The position is onsite, based at our office located at 5 Impasse Reille, Paris.
• Biomemory provides benefits beyond French regulations, to support employee well-being and help them best contribute to the company's success. Upon a successful first interview, we will be glad to share the details.