Lead SOC

Il y a 7 jours

Fresnes, Ile-de-France Cyberr Temps plein

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Lead SOC Languages: French and English fluent

Location:
Paris

Responsibilities:
Strategy & Service Development
• Define and execute the SOC strategy, roadmap and operating model, in line with business objectives and market demands
• Identify new service capabilities and continuously improve existing services
• Drive innovation, automation and the adoption of emerging technologies
• Strengthen the company’s position as a leading security operations provider and support business growth and commercial opportunities Security Operations & Incident Management
• Lead the 24x7 SOC operations: monitoring, detection, investigation and response
• Act as the senior escalation point for major security incidents and ensure effective customer communication
• Drive operational readiness, resilience and service performance
• Run post-incident reviews and make sure lessons learned are implemented Customer & Stakeholder Engagement
• Make customer experience a primary measure of success
• Act as executive stakeholder for key customer accounts
• Present threat intelligence, service performance and security recommendations
• Provide leadership and assurance during major cyber events, customer reviews and audits
• Work closely with internal teams and partners to strengthen service delivery People, Governance & Operational Excellence
• Lead, coach and develop the Detection & Response, SOC Engineering, Incident Response and Threat Management teams
• Establish and maintain playbooks, processes and operational standards
• Ensure compliance with regulatory, contractual and security framework requirements
• Define and monitor KPIs, SLAs and operational metrics
• Manage resource planning, budget and workforce development
• Foster a culture of accountability, collaboration and continuous improvement Profile: Experience
• Proven experience leading a SOC, ideally within an MSSP environment
• Strong management background, with experience of growth-driven change in a cybersecurity environment
• A recognised security certification (CISSP, CISM…) is a plus Technical skills
• In-depth knowledge of SOC operations: monitoring, threat detection, incident response and service governance
• Strong hands-on knowledge of Microsoft Sentinel, Microsoft Defender XDR and modern security monitoring platforms
• Solid understanding of ISO 27001, NIST, GDPR and ITIL, including the design of playbooks, standards and processes
• Financial planning and budget control Soft skills
• Excellent stakeholder communication, with a consultative, customer-facing approach
• Open-minded, positive and creative, with a collaborative approach to problem solving
• Analytical and persuasive
• Rigour and attention to detail, especially in documentation Languages
• Fluent French and English required, Spanish is a plus Interested in this opportunity? Feel free to apply or send us your updated CV at agathe.malkani@cyberr.ai

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