Data Analyst

About The Company
DotWorld is a Venture Builder and SaaS Studio that designs, launches, and scales multiple SaaS subscription products worldwide. Operating with a fully distributed team, DotWorld fosters a strong culture based on the principles of Test, Learn, Scale. The company creates practical tools that simplify the daily lives of millions globally, spanning various product domains including HR tools, content management, and design creation solutions. With over 50 million visitors annually, DotWorld boasts a fully self-funded growth model, profitability from the first year, and a dynamic team expanding from 1 to over 50 employees in just four years. DotWorld is committed to building robust, intuitive, and technically sound SaaS products. After mastering foundational elements, the company focuses on international deployment through rigorous translation and localization efforts, followed by accelerated growth driven by expert SEO and SEA acquisition strategies. The team is autonomous, engaged, and demands high standards, with 90% of employees working remotely, supported by a culture emphasizing trust, flexibility, and respect for individual work rhythms. Excellence, continuous improvement, innovation, and creativity are core to DotWorld’s ethos, with every product iteratively refined to deliver modern, high-performance solutions designed to last.

About The Role
We are seeking a Data Analyst SaaS to join our growing Data department, reporting directly to the Chief Data Officer. This role is pivotal in transforming diverse data sets into actionable insights that drive product growth, identify performance bottlenecks, and uncover opportunities for improvement. The successful candidate will analyze marketing performance, user behavior, payments, revenue, and risk metrics across all our SaaS products. This position requires a curious, rigorous, and business-oriented professional who excels at asking the right questions, digging into data, and clearly communicating the implications of their findings. The Data Analyst will collaborate closely with cross-functional teams including Marketing, Product, Payment, and Finance to formulate recommendations, prioritize initiatives, and measure their impact. This is not a dashboard-building role but a strategic analytical position focused on delivering business value through data-driven decision-making. The position offers flexibility with 100% remote work across Europe or a hybrid setup based in Lausanne. Qualifications
• 3 to 5 years of experience as a Data Analyst or in a similar BI/analytics role
• Experience in SaaS, subscription models, or e-commerce with a strong understanding of growth and revenue challenges
• Proven experience analyzing customer, marketing, product, or payment data
• Familiarity with payment service providers (PSP) data and user interaction data is a plus
• Advanced SQL skills including joins, segmentation, cohort analysis, and window functions
• Proficiency in using AI tools and cloud platforms integrated into data workflows, with critical evaluation of AI outputs
• Strong foundation in data analysis and statistics, including performance comparison, cohort analysis, and test result interpretation
• Ability to integrate and verify data consistency from multiple sources
• Understanding of key business metrics such as conversion, acquisition cost, retention, ARPA, and LTV
• Familiarity with Python, product analytics tools, and subscription billing/payment platforms (e.g., Stripe, Adyen, Recurly, Chargebee) is advantageous
• Fluent in French (primary business language)
• English proficiency at B2 level or higher (secondary working language)
• Strong interpersonal skills including curiosity, business acumen, rigor, critical thinking, autonomy, proactivity, prioritization, and pedagogical ability Responsibilities
• Analyze acquisition channels, campaigns, and cohorts to assess cost, conversion, revenue, and customer value
• Answer key business questions such as customer lifetime value by acquisition channel and identify profitable segments or campaigns
• Identify trends, anomalies, and opportunities, providing actionable recommendations to Marketing teams and leadership
• Examine the customer journey from first visit through registration, trial, subscription, and retention
• Analyze funnels, cohorts, user interactions, retention, and churn to pinpoint drop-off points and value drivers
• Collaborate with Data Scientists on analyses and impact measurement, particularly around experimentation
• Evaluate payment performance including acceptance, declines, and retries by payment provider, product, country, or segment
• Monitor revenue and risk indicators such as disputes and fraud, investigating significant variations
• Work with the Payment team to propose improvements and measure their effectiveness
• Translate business questions into reliable, understandable analyses and verify data quality with Data Engineers
• Define shared metric definitions and present findings, limitations, and prioritized recommendations supported by data
• Develop and maintain reusable data and analytical skills across DotWorld to empower teams in autonomous data exploration and decision-making Benefits
• Challenging and stimulating company culture designed for A-players who enjoy learning, taking initiative, and making an impact
• Direct influence on decisions and growth across multiple SaaS products
• Comprehensive visibility over the entire customer journey from acquisition to payment and retention
• Close collaboration with Data teams, business units, and executive leadership
• Centralized data on a modern technology stack supported by a dedicated Data Engineer
• Varied role offering the opportunity to explore and deepen expertise in multiple business domains
• 100% remote work flexibility across Europe or hybrid option in Lausanne
• Flexible

working hours
to support work-life balance
• Biannual company seminars for team building and inspiration
• For Lausanne-based employees: modern offices, sports access, parking, and travel expense contributions
• Professional development opportunities to grow skills and influence the company’s future
• Culture of innovation encouraging new ideas and out-of-the-box thinking Equal Opportunity DotWorld is an equal opportunity employer committed to creating an inclusive and diverse workplace. We welcome applications from all qualified individuals regardless of race, gender, disability, age, sexual orientation, gender identity, religion, or any other protected status. We believe that diversity drives innovation and success, and we strive to ensure that every employee can thrive and contribute fully to our collective achievements. We thank all applicants for their interest and the time invested in their candidacies.