IT Site Support

ABOUT SEARGIN Shape. Build. Run. Seargin is an international technology transformation and delivery partner helping global enterprises turn complex technology challenges into measurable business outcomes. With 1,000+ technology professionals and a presence across Europe, the United States and Asia, we work with leading international organisations, including Fortune 500 companies, on business-critical transformation and technology initiatives. Our expertise spans SAP and Enterprise Transformation, Data & AI, M&A and Post-Merger Integration, Application & Managed Services, and complex technology delivery. What makes Seargin different is our ability to combine strategic expertise with hands-on execution. We don’t just advise on transformation
- we help design, build, implement and operate the solutions that make it successful. At Seargin, you’ll have the opportunity to:
* Contribute to meaningful projects for globally recognised organisations.
* Work with experienced technology professionals in international environments.
* Develop your expertise across complex enterprise technologies and business challenges.
* Take ownership, share ideas and make a tangible impact.
* Grow your career in a collaborative, ambitious and internationally connected organisation. Join Seargin and help shape the technology behind global business transformation.

About the role
We are looking for a Junior to Mid-Level Site Support IT Specialist to provide hands-on IT support at a manufacturing site. The successful candidate will act as the local IT point of contact, supporting daily operations, troubleshooting technical issues, and coordinating with central IT teams. The role combines technical expertise with strong communication and a proactive, service-oriented approach. Must-have Requirements
• Solid knowledge of Windows OS, IT systems administration, and client management.
• Basic understanding of networking, including connectivity and VLAN concepts.
• Experience with Microsoft 365, Azure / Azure Active Directory, and end-user support.
• Hands-on experience with hardware troubleshooting and onsite IT activities.
• Good communication and interpersonal skills.
• Proactive, problem-solving, and service-oriented mindset.
• Ability to work in an international environment.
• Fluent English.
• Valid driving licence.
• Flexibility and willingness to work onsite in a manufacturing environment. Responsibilities
• Act as the first point of contact for IT and business-related matters at the local site.
• Provide onsite technical support to end users and resolve IT incidents.
• Troubleshoot Windows clients, hardware, printers, network connectivity, and related issues.
• Manage and resolve incidents and service requests through ServiceNow.
• Coordinate with the central Service Desk and regional IT teams to ensure timely issue resolution.
• Support Microsoft 365, Azure AD, and corporate IT infrastructure.
• Assist with manufacturing-related systems, including MES and production devices.
• Support local business stakeholders in identifying IT needs and translating them into service requests.
• Manage local IT priorities independently while following established IT processes and standards.
• Serve as a local IT ambassador, maintaining strong relationships with production teams and site management. Contact: weronika.mazurek@seargin.com Discover the Power of IT Excellence. Apply To learn more about Seargin, please visit our web page: www.seargin.com