Artist Liaison Intern

As an Artist Liaison Intern, you will be on the front line of Singulart’s relationship with its artists. Your mission is to proactively contact artists, understand their needs and help them get the most value from their experience on the platform. You’ll work closely with the Artist Success & Liaison teams and collaborate with internal stakeholders such as Product, Tech and Sales to support artists throughout their journey. Your primary responsibilities will include:
• Artist Outreach & Calls:
• Proactively contact artists by phone and email, including a high volume of outbound calls.
• Build trusted relationships by understanding each artist’s situation, expectations and objectives.
• Communicate Singulart’s value clearly and adapt your approach to each conversation.
• Follow-up & Relationship Management:
• Manage follow-ups autonomously and ensure agreed actions are completed.
• Keep accurate records of artist interactions in our internal tools.
• Stay organized while managing multiple conversations and priorities.
• Artist Support & Retention:
• Provide clear, empathetic and solution-oriented guidance to artists.
• Support artists during onboarding and help them navigate Singulart’s tools and services.
• Assist with retention initiatives, including conversations with artists considering cancellation or experiencing payment issues.
• Feedback Sharing:
• Spot recurring issues, friction points and improvement opportunities.
• Share relevant insights with the Artist Success, Product and Sales teams.
• Process Improvement:
• Help improve internal documentation.
• Contribute to team initiatives and artist engagement campaigns. Why this role is exciting:
• Real impact: You’ll work directly with artists and play a key role in their experience and success on Singulart.
• Strong sales exposure: Develop practical experience in cold calling, consultative conversations, objection handling and retention.
• Fast learning curve: Build strong communication, organization and relationship-management skills.
• Collaborative environment: Work closely with experienced Artist Success & Liaison teams that will support your learning and growth.
• Exposure to multiple teams: Gain a global understanding of how an international art marketplace operates.
• Native or bilingual proficiency in English and German.
• At least one previous experience in sales, cold calling or a role involving a high volume of calls.
• Previous experience in a field with direct customer contact.
• Excellent written and spoken communication skills.
• Sales mindset: You are comfortable initiating conversations, engaging people by phone and communicating value clearly.
• Resilience: You remain calm, professional and motivated under pressure or when facing rejection.
• Organizational

skills:
You manage follow-ups autonomously and keep track of multiple artist interactions.
• People-first approach: You build trust while balancing confidence, empathy and professionalism.
• Problem-solving

skills:
You are proactive, solution-oriented and know when to act independently or ask for support.
• Self-starter with team spirit: You take ownership of your work while thriving in a collaborative environment.
• Tech savvy: Familiarity with CRM tools, ticketing systems or email outreach platforms is a plus.
• Prescreening call
• Interview and business case with our Customer Relationship Manager