INTERNSHIP – ACCOUNT MANAGEMENT INTERNATIONAL ACCOUNTS
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* by Station F, OneFlash is growing fast and expanding across Europe (France, Spain, Nordics, DACH, Benelux). We’re now looking for a Customer Success / Account Management Intern to join our international team and support our key clients abroad.
Job Description
Your goal: make sure our international clients are happy, their operations run smoothly, and OneFlash becomes an essential service for their visitors. You’ll join the Ops & Customer Success team , working closely with our COO and international partners. Your Responsibilities
- Manage and support a portfolio of international B2B clients (shopping malls, airports, events, leisure venues, etc.).
- Handle daily client requests (reporting, on-site operations, small logistics follow-up) and ensure proper communication with the Ops team in France.
- Track performance metrics and usage data, turning insights into actionable recommendations.
- Build and share monthly dashboards and performance reports for clients.
- Identify opportunities for upsell or renewal, and contribute to account plans.
- Coordinate on-site client activations, events, or trade fairs — possibly travelling in Europe to represent OneFlash.
- Contribute to improving internal tools, documentation, and customer processes. Preferred Experience
- You’re currently in Master 1 or Master 2 (business school, university, or equivalent).
- You’re looking for a 6-month full-time internship starting March 2027 or later.
- You have a first experience in customer success, account management, or operations.
- You’re fluent in English (mandatory – you’ll work daily in English).
- You speak German / Swedish / Spanish as a strong plus.
- French is optional but appreciated for daily team interactions.
- You’re autonomous, structured, and proactive — capable of juggling multiple priorities.
- You have great communication skills and empathy, and love building long-term relationships.
- You’re comfortable with digital tools (Excel, Notion, HubSpot/CRM, etc.).
- You’re curious, resourceful, and want to grow in a fast-moving, international startup environment. Pourquoi nous rejoindre ?
- Be part of a young, ambitious, and international team of 30 people.
- Get real responsibilities from day one — and make a visible impact.
- Work at Station F, the world’s biggest startup campus, in the heart of Paris.
- Join a company expanding fast across Europe with opportunities to travel.
- Enjoy regular team lunches, afterworks, events, and learning sessions. Recruitment Process
- Introduction call (15 min)
- Interview with Jérémy Perono – COO
- Offer Additional Information
- Contract Type: Internship (Between 6 and 6 months)
- Start Date: 01 March 2027
-
Location:
Paris
- Education Level: Master's Degree
-
Experience:
> 6 months
- Occasional remote authorized
-
Salary:
between 1000€ and 1200€ / month
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