Field Service Engineer

Il y a 3 semaines

Saverne Grand Est, GES, France SYNERGX Technologies Temps plein

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SYNERGX Technologies is a global leader in automated optical inspection systems for the glass industry. We deliver innovative, high-precision solutions that optimize glass manufacturing processes, ensuring consistent quality and measurable return on investment for our clients. Please, before applying, read carefully. RESPONSABILITIES
- Installation and Maintenance : Successfully execute the installation, calibration, and maintenance of cutting-edge optical inspection systems.
- Technical Support : Provide remote or on-site technical support to clients, ensuring rapid and effective problem resolution.
- Equipment Validation : Conduct validation tests in our showroom to guarantee equipment performance on customer samples.
- Training and Customer Relations : Train clients on the use of our systems and maintain strong, trust-based relationships with them. QUALIFICATIONS AND EXPECTATIONS
- Mobility: Willing to travel 60–70% of the time .
- Customer Relations: Excellent communication skills and a strong customer-focused mindset.
- Languages : English. Additional languages are considered a plus.
- Technical

Skills:
Strong analytical and problem-solving abilities, with knowledge in IT, electronics, optics, and PLC/automation.
- Autonomy, Responsibility, and Rigor: Ability to work independently while adhering to safety protocols, demonstrating team spirit, and ensuring meticulous follow-up of internal processes.
- Academic Background: Bachelor’s in industrial engineering, Mechatronics, Electrical Engineering, or Electronics, with a strong capacity for learning.

WHAT WE OFFER

- Technological Innovation: Work with cutting-edge Industry 4.0 technologies, driving advancements in automation and smart manufacturing.
- Professional Development: Access ongoing training opportunities and career growth within a dynamic, expanding company. A citron... that will be the key word I am expecting to see on the top-left of your resume. Here, we don’t just hire employees—we grow our family . And let me tell you, we’ve got more nationalities in our team than there are days in a week (ok, almost :D) —and that’s what makes us strong Why join us? Because here, you won’t just be a number . We’re a human-sized company where everyone is approachable—from interns to leadership. Me included : my door (or my Teams chat) is always open. We listen, we support, and we grow together. My rules? Simple:
- Total transparency : Even mistakes are discussed openly. No secrets, no judgment.
- Absolute trust : I trust you, and in return, I’ve got your back—whether it’s with a tough client or, if it ever comes to it, management.
- Flexibility : As long as the work gets done, we adapt . Need to work from another continent for a month? We’ve already said yes (and yes, one of my engineers does this regularly).
- Solidarity : A colleague struggling in the field? The whole team steps up —FSEs, R&D, no matter who. We don’t leave anyone behind. So, does this resonate with you? Do you love working with passion ? Do you want to be part of a company that genuinely cares about your happiness at work ? Are you honest, fair, and believe in teamwork ? Then come join us—we’re waiting for you A heads-up: I won’t sugarcoat it—things aren’t always perfect . But one thing’s for sure: you’ll never be alone . Here, we stick together through thick and thin. Ready to join us? Let’s talk If you are motivated, passionate about technology, and ready to take on international challenges, we’d love to have you on our team Please send your CV, cover letter, and references/recommendations (a plus) to our Global Support Manager qpeyrani+JOB AT synergx DOT com. I apologize in advance for any potential delay in responding, as I personally review every CV. If you haven’t received a response, feel free to follow up with me after a week. My goal is to respond to every application within two weeks of receipt.

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