Systems Administrator
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Systems Administrator
Location: Paris, France
Languages: Fluent French and English
Salary: Up to €60,000
About the Role
Are you an IT professional with experience in systems administration, SQL and ticketing platforms?
We’re looking for a Systems Administrator to support the business applications and ticketing systems of an exciting new visitor attraction in Paris. You’ll play a key role in ensuring ticketing, point-of-sale systems and integrations run smoothly, supporting teams across the business and helping deliver a seamless visitor experience.
The Role
Manage and maintain business applications, particularly ticketing systems and point-of-sale platforms.Monitor ticket inventory, admission volumes and time slots across different sales channels.Troubleshoot system issues and coordinate their resolution with internal IT teams and external providers.Maintain and update system documentation, standard operating procedures and support processes.Manage software upgrades, testing and system changes in line with IT best practices.Develop and execute test scenarios for ticketing platforms, webstores, APIs and system integrations.Deliver training to colleagues across departments, particularly on POS systems.Use Microsoft SQL Server, T-SQL and SSRS to support reporting and system administration.Ensure compliance with IT policies, incident management procedures and relevant payment security standards.Collaborate with business teams and wider IT stakeholders to support operational requirements.Support system performance, equipment configuration and ongoing improvements.About You
Degree in IT, Computer Science or a related field, or equivalent professional experience.At least three years of relevant experience in systems administration, business applications or technical support.Experience with Microsoft SQL Server, T-SQL, stored procedures, views and SQL Server Reporting Services (SSRS).Knowledge of Windows Server and desktop operating systems, basic networking and cybersecurity.Hands-on experience with point-of-sale systems; ticketing and admissions platforms experience is highly beneficial.Familiarity with CRM systems, ideally Microsoft Dynamics.Awareness of PCI compliance and ITIL processes, including incident, problem and change management.Strong troubleshooting, analytical and documentation skills.Excellent communication skills and a collaborative approach.Fluent in both French and English.Flexibility to support operations during evenings, weekends and public holidays when required.What's on Offer
The opportunity to join an ambitious new entertainment project in Paris.A key role supporting ticketing technology and business-critical applications.Exposure to a varied range of systems, integrations and operational technology.The chance to contribute to the development and launch of a new visitor attraction.A collaborative environment with opportunities to develop your technical expertise.-
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