Last Mile route dispatcher
il y a 1 mois
We are an outsourcing company that has clients in Europe, USA and Asia. We are seeking a Last Mile route dispatcher to work in one of our valued client offices in Paris, France. Our client is a a top e-commerce supply chain solution provider and the largest reverse logistics solution provider.
The Role
Reporting to the Operations Supervisor, the Route Dispatcher is in charge of monitoring delivery routes.
The mission of the Route Dispatcher is to control the routes of the different delivery partners, and the real-time management of the routes to optimize delivery.
Its main functions are:
- Monitor delivery routes in real time through the different management systems
- Communicate with those responsible for DSP to ensure the necessary corrections of the routes
- Verify the information provided by the drivers and coordinate the necessary actions to complete the deliveries.
- Ensure the briefing and debriefing with the distributors.
Internal functions and responsibilities:
- Daily report on the status of routes (delivery success, delivery issues, engagement rate, etc.)
- Control and report of route finish / nor finished
- Verification of daily capacity
Experience:
- 2 years in similar positions
Mandatory knowledge:
- Office pack
Must have skills:
- Communication skills
- Leadership
- Fluent in French
Desirable Knowledge:
- English
- KPI Managment and result orientation
[French]
Relevant du Superviseur des Opérations, le Répartiteur de Route est en charge du suivi des tournées de livraison.
La mission du Route Dispatcher est de contrôler les itinéraires des différents partenaires de livraison, et la gestion en temps réel des itinéraires pour optimiser la livraison.
Ses principales fonctions sont :
- Surveiller les itinéraires de livraison en temps réel grâce aux différents systèmes de gestion
- Communiquer avec les responsables de DSP pour assurer les corrections nécessaires des itinéraires
- Vérifier les informations fournies par les chauffeurs et coordonner les actions nécessaires pour compléter les livraisons.
- Assurer le briefing et le débriefing avec les distributeurs.
Fonctions et responsabilités internes :
- Rapport quotidien sur l'état des tournées (succès de livraison, problèmes de livraison, taux d'engagement, etc.)
- Contrôle et rapport d'arrivée d'itinéraire / ni terminé
- Vérification de la capacité journalière
- Shift: including weekends and evenings
Ideal Profile
Experience:
- 2 years in similar positions
Mandatory knowledge:
- Office pack
Must have skills:
- Communication skills
- Leadership
- Fluent in French
Desirable Knowledge:
- English
- KPI Managment and result orientation
Expérience:
- 2 ans dans des postes similaires
Connaissances obligatoires :
- Office Pack
- Doit avoir des compétences :
- Compétences en communication
- Leadership
- Couramment en français
Connaissances souhaitables :
- Anglais
- Gestion des KPI et orientation résultats
- Shift: including weekends and evenings
What's on Offer?
- Fantastic work culture
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