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Technical support sur Lisbonne

Il y a 4 mois

Paris, France Cross Border Talents Temps plein

Attention : Poste basé à Lisbonne, Portugal


Description du poste :
Vous êtes passionné par le marketing en ligne et les nouvelles technologies ? Vous rêvez de rejoindre l'une des entreprises technologiques de premier plan ? 

Notre client, leader mondial du marketing en ligne, vous propose de rejoindre son équipe en tant qu'Expert en Support Technique, offrant un support technique professionnel et exceptionnel à sa base de clients corporatifs dans un environnement innovant et dynamique.

Responsabilités :

  • Résoudre les demandes d'assistance technique et dépanner la plateforme de marketing en ligne dans un environnement B2B ;
  • Utiliser votre jugement pour définir des solutions aux clients et adapter les processus existants pour créer des solutions alternatives ;
  • Utiliser des compétences de base en codage et débogage pour l'analyse des problèmes ;
  • Comprendre les objectifs commerciaux des clients et les soutenir via un système de chat en fournissant des solutions de manière rapide et efficace ;
  • Atteindre une satisfaction client élevée en mettant l'accent sur la qualité et les résultats.

Exigences :

  • Expérience préalable dans le support technique, de préférence dans un environnement B2B ;
  • Excellentes compétences en communication et en résolution de problèmes ;
  • Maîtrise de l'anglais niveau B2 minimum ;
  • Capacité à travailler dans un environnement rapide et dynamique.

Avantages :

  • Salaire compétitif avec possibilité de commissions attractives ;

  • Package de relocalisation et appartement de fonction ;

  • Cours de langue, billet d’avion annuel vers l’Europe, événement d’entreprise ;

  • Possibilités de développement professionnel au sein d'une entreprise innovante ;

  • Environnement de travail dynamique et stimulant dans une entreprise multiculturelle.


Comment postuler :
Intéressé(e) ? Postulez maintenant ou envoyez votre CV à claire.sochaczek@cbtalents.com et rejoignez-nous pour cette nouvelle aventure à Lisbonne

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