Guest Relations Agent
Il y a 4 mois
Description de l'entreprise
Description du poste
Votre mission
En charge de la relation clientèle, vous êtes garant de l’expérience client avant, pendant et après le séjour de nos clients.
Sous la direction de notre Guest Experience Manager, vous assurez vos missions en étroite collaboration avec tous les services de l’hôtel.
Qualifications
Attentif.ve aux autres et à l’environnement qui vous entoure : vous contribuez à rendre le séjour de nos clients aussi irréprochable qu’inoubliable en apportant votre petite touche personnelle. Très à l’aise en français et en anglais Expérience en hôtellerie souhaitée
Informations supplémentaires
L'ADN de la marque :
Ouverture d’esprit : curiosité, accueil de différentes opinions, remise en cause du statu quo
Aller de l’avant : imagination, motivation, inspiration
Mener : volonté de faire en sorte que le changement se produise
Dépassement : je me dépasse et donne le meilleur de moi-même pour satisfaire le Client
Compétences
• Solides compétences en leadership et en relations interpersonnelles
• Excellentes compétences en communication et en contact avec la clientèle
• Orienté vers les résultats et le service avec un souci du détail
• Capacité à effectuer plusieurs tâches à la fois, à bien travailler dans des situations stressantes et à haute pression
• Un joueur d'équipe et un bâtisseur
• Motivateur et autodidacte
• Bien présenté et entretenu par des professionnels en tout temps
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Guest Relations Agent
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Issy-les-Moulineaux, Île-de-France Accor Temps plein{"Job Title": "Guest Relation Agent", "Job Description": "At 25hours hotels, we're looking for a Guest Relation Agent to join our team. As a Guest Relation Agent, you'll be the first point of contact for our guests, ensuring a smooth entry process for our Monkey Bar and NENI Restaurant.You'll be the go-to person for insider tips and information, available to...
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Issy-les-Moulineaux, Île-de-France Accor Temps plein{"Job Title": "Guest Relation Agent", "Job Description": "At 25hours hotels, we're looking for a Guest Relation Agent to join our team. As a Guest Relation Agent, you'll be the first point of contact for our guests, ensuring a smooth entry process for our Monkey Bar and NENI Restaurant. You'll have the best insider tips in town and be available to guests as...
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