Learning & Development Manager
Il y a 4 mois
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
All-suite private island in the heart of the French Polynesia. Spacious overwater bungalow suites, beachfront villa estates and underwater adventures welcome you at this sand-fringed idyll in the heart of French Polynesia. From our renowned luxury resort in Bora Bora, take in the island’s best views of Mount Otemanu and toast sunsets from your overwater villa’s private plunge pool, marvel at the Tahitian night sky, or simply lose yourself in our lagoon, where the waters teem with exotic reef fish and colourful corals.Sur notre propriété à Bora Bora:
Île privée (motu) composée uniquement de suites à Bora Bora. Le Resort de luxe est composé de 108 spacieux bungalows sur l’eau, 7 villas en bord de mer, un spa-cathédrale et 5 restaurants qui offrent une expérience unique et inoubliable à nos clients dans cette idylle bordée de sable blanc au cœur de la Polynésie française.
Sur le poste:
Le/la responsable formation, qualité et prévention promeut une culture de la formation, de la qualité/du respect des standards et de la sécurité sur les postes de travail.
Ce que vous ferez:
A) Formation et Qualité
Identifie les besoins en formation en analysant les glitches, LQA, Core Standards Test… Elabore le LNA - Learning Needs Analysis (LNA) Elabore le plan de formation annuel de la propriété Créé des partenariats avec des prestataires de formation et négocie les tarifs des prestations Gère le budget de formation Gère le budget accordé par le fond paritaire Présente les chiffres de la formation au CE une fois par an Présente le plan de formation au CE une fois par an Planifie les formations mensuellement en fonction des besoins Anime et gère le « Training Council » (Conseil de la Formation qui se réunit mensuellement) S’assure que les Managers partagent la formation en briefing, meeting Participe aux briefings opérationnels pour partager des activités de formation aux standards Gère la logistique des formations Met en place de nouveaux programmes de formation au sein du Resort Anime les formations à la culture d’entreprise, Four Seasons (Embark, ASPECT, …) Evalue la qualité des formations internes et externes S’assure que toute formation en enregistrée dans Workday pour chaque participant S’assure que les formations obligatoires de la compagnie soient respectées (via Ugenius ou en salle) Exploite et communique sur les bénéfices d’Ugenius et des formations S’assure que le programme des Tupura’a soit bien suivi et respecté Forme les nouveaux Tupura’a Rencontre les Tupura’a mensuellement pour continuer à les former et recueillir leur feedback Est responsable de préparer les éléments variables de paie pour les Tupuraa S’assure que les checklist de formation des nouveaux embauchés reviennent dans leur dossier S’assure que les Standards Training Manuels sont à jour Aide les services opérationnels à conduire les programmes qualité de l’hôtel Met en place des activités de formation aux standards Est présent(e) sur le floor pour observer l’opérationB) Prévention : C oordonner tout l’aspect sécurité et prévention des risques professionnels
Travaille en partenariat avec le Directeur Sécurité ou les prestataires de formation pour mettre en place les formations nécessaires en matière de sécurité et prévention des risques en entreprise Met en place des formations pour améliorer la prévention des risques et les conditions de travail (gestes et postures, produits chimiques…) S’assure que les formations réglementaires en matière sécurité soient à jour et respectent les prescriptions légales Classe une copie de tous les certificats de formation à la sécurité dans le profil Workday S’assure de la distribution des certificats de formation originaux aux employés Vérifie les déclarations d’accident du travail en partenariat avec la DRH Organise des réunions d’analyse des accidents de travail (analyse des causes) Anime des groupes de travail pour la mise à jour du Document d’Evaluation des Risques Professionnels, afin d’améliorer la Sécurité et les conditions de travail Assure le suivi et la mise à jour du Document d’Evaluation des Risques Professionnels Participe aux réunions du CHSCT en tant que conseil technique Prépare le rapport annuel présenté un fois par an en réunion CHSCT Apporte un soutien en termes d’Hygiène et conditions de travail aux Managers opérationnels et au Directeur Sécurité Gère la veille juridique et conseille la Direction du Resort en cas de changements à mettre en placeC) Talent Management Programme
Apporte un soutien au Directeur des Ressources Humaines pour conduire la politique de gestion de la performance au sein de la propriété Conseille les Managers sur les évaluations annuelles, les plans de développement Apporte des conseils en matière de développement des compétencesD) Project
Participe à différents projets Corporate Participe aux évènements Ressources Humaines du ResortCe que vous apporterez:
Une expérience significative dans un poste en ressources humaines ET une expérience en formation, idéalement acquise dans l’hôtellerie de luxe A l’aise pour dispenser des formations en Français et en Anglais Bonne communication, capacité d’adaptation culturelle, capacité à créer un bon relationnel avec les salariés et les Managers opérationnels, humilité Des qualités humaines qui correspondent à notre règle d’or
Ce que nous offrons:
Planning:
CDI, Temps pleinSi vous êtes intéressé·e, vous pouvez envoyer votre candidature ici:
-
Web Development Expert
il y a 4 semaines
French Polynesia, France Snaphunt Temps pleinThe OpportunityWe are seeking a skilled Web Development Expert to join our team at Snaphunt. As a key member of our web development team, you will be responsible for designing and developing modern, user-friendly websites using WordPress and other relevant technologies.The RoleCollaborate with our team to develop and maintain websites, ensuring a seamless...
-
Web Development Expert
il y a 3 semaines
French Polynesia, France Snaphunt Temps pleinThe OpportunityWe are seeking a highly skilled Web Development Expert to join our team at Snaphunt. As a key member of our web development team, you will be responsible for designing and developing innovative websites using WordPress and other relevant technologies.The RoleResponsibilities:Collaborate with our team to develop and maintain websites, ensuring...
-
Sales Development Representative
il y a 6 jours
French Polynesia, France TaxDome Temps pleinRole OverviewA Sales Development Representative (SDR) at TaxDome is a key contributor to the sales team. The ideal candidate will be responsible for prospecting potential clients through research, social media, and outreach, with the goal of qualifying leads for new business. This role involves heavy cold calling and requires effective communication skills...
-
Account Manager
il y a 2 semaines
French Polynesia, France Marlin Communications Temps pleinAbout Marlin CommunicationsWe are a specialist digital agency that helps charities achieve their goals through effective communications and fundraising campaigns.The RoleWe are seeking a highly skilled Account Manager to join our team in Sydney. As an Account Manager, you will be responsible for managing the drafting and delivery of a wide variety of...
-
Account Manager
Il y a 5 mois
French Polynesia, France Marlin Communications Temps pleinMarlin is a creative digital agency – a specialist in working with causes and the charities that represent them. We help charities get supporters and hang onto them. We are a Certified B-Corporation. Our work spans advertising, direct and digital marketing, and supporter relationship (loyalty program) communications. Charities offer people a way to create...
-
Charity Account Manager
il y a 3 semaines
French Polynesia, France Marlin Communications Temps pleinAbout Marlin CommunicationsWe are a specialist digital agency that helps charities achieve their goals through effective communications and fundraising campaigns.The RoleWe are seeking a skilled Account Manager to join our team in Sydney. As an Account Manager, you will be responsible for managing the drafting and delivery of a wide variety of projects...
-
Charity Account Manager
il y a 3 semaines
French Polynesia, France Marlin Communications Temps pleinAbout the RoleWe are seeking a skilled Charity Account Manager to join our team at Marlin Communications. As a key member of our team, you will be responsible for managing the drafting and delivery of a wide variety of projects spanning digital and direct marketing.Key ResponsibilitiesSupport our full service agency by managing the drafting and delivery of a...
-
Senior Outlets Manager
Il y a 5 mois
French Polynesia, France Marriott International Temps pleinJOB SUMMARY Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and...
-
Guest Services Manager
il y a 3 semaines
French Polynesia, France Marriott International Temps pleinJob SummaryServes as the property manager on duty, overseeing all property operations to ensure exceptional hospitality and service. Represents property management in resolving guest-related situations, managing the flow of questions, and directing guests within the lobby.Candidate ProfileEducation and Experience• High school diploma or GED; 2 years of...
-
Website Developer and Branding Specialist
il y a 3 semaines
French Polynesia, France Kristen Bertolini Designs Temps pleinWe are a dynamic web design and development agency dedicated to crafting innovative brands that shape the world.The RoleWe are seeking a highly skilled and motivated Website Developer and Branding Expert to join our team. As a key member, you will be responsible for assisting with ongoing projects, providing high-level development work, and ensuring client...
-
Senior Web Developer
il y a 2 semaines
French Polynesia, France Snaphunt Temps pleinThe OpportunityWe are seeking a highly skilled Senior Web Developer to join our team at Snaphunt. As a key member of our development team, you will be responsible for designing and developing cutting-edge websites using WordPress and Elementor.The RoleCollaborate with our team to develop and maintain websites, ensuring a seamless user experience.Assist with...
-
French Polynesia, France Four Seasons Hotels and Resorts Temps pleinAbout Four SeasonsFour Seasons est un hôtel de luxe qui valorise l'expérience de ses clients.Notre équipe est composée de professionnels qui se démarquent par leur enthousiasme et leur engagement pour offrir un service de qualité exceptionnel.De notre équipe à vos pieds.Nous sommes à la recherche d'un responsable de la formation et de la qualité...
-
Executive Sous Chef
il y a 3 semaines
French Polynesia, France Four Seasons Hotels and Resorts Temps pleinAbout Four SeasonsFour Seasons is a global leader in luxury hospitality, delivering exceptional service and experiences to our guests. Our team members around the world are passionate about creating unforgettable moments for our guests, residents, and partners. We believe that our people are the heart of our success, and we strive to create a world-class...
-
Director of Finance
Il y a 4 mois
French Polynesia, France Hilton Temps pleinDirector of Finance( Job Number: HOT0AT64) Work Locations :Conrad Bora BoraBP502, Vaitape 98730, French PolynesiaVaitape98730 A Director of Finance will lead the Finance department and associated operations such that account management, reporting, and interdepartmental and vendor relations are managed to optimize the hotel’s profitability. What...
-
Executive Chef
il y a 4 semaines
French Polynesia, France Marriott International Temps pleinJob SummaryWe are seeking a highly skilled and experienced Executive Chef to join our team at Marriott International. As a key member of our culinary team, you will be responsible for overseeing the preparation and presentation of our menu items, ensuring exceptional quality and presentation standards.Key ResponsibilitiesPrepare and cook food according to...
-
Warehouse Supervisor
il y a 1 mois
French Polynesia, France Marriott International Temps pleinJob SummaryWe are seeking a highly organized and detail-oriented Warehouse Supervisor to join our team at Marriott International. As a key member of our operations team, you will be responsible for ensuring the smooth flow of inventory and supplies throughout our facilities.Key ResponsibilitiesManage and maintain accurate inventory records, including...
-
Customer Service Representative
il y a 1 mois
French Polynesia, France Call The Cleaners Temps pleinAt Call The Cleaners, we're seeking a highly skilled and organized Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for managing and administering all real estate matters on behalf of the company.Key Responsibilities:Lease management, including identifying and negotiating new leases, renewals,...
-
Director - Food and Beverage
Il y a 5 mois
French Polynesia, France Hilton Temps pleinDirector - Food and Beverage( Job Number: HOT0AQ6O) Work Locations :Conrad Bora BoraBP502, Vaitape 98730, French PolynesiaVaitape98730 The Conrad Bora Bora Nui 5* Hotel, located in French Polynesia is recruiting a F&B Director to ensure the quality of its services. Reporting to the General Manager and Resort Manager, you will be responsible for...
-
Warehouse Supervisor
il y a 3 semaines
French Polynesia, France Marriott International Temps pleinJob SummaryWe are seeking a highly organized and detail-oriented Warehouse Supervisor to join our team at Marriott International. As a key member of our operations team, you will be responsible for ensuring the smooth flow of inventory and supplies throughout our facilities.Key ResponsibilitiesManage and maintain accurate inventory records, including...
-
Warehouse Supervisor
il y a 4 semaines
French Polynesia, France Marriott International Temps pleinJob SummaryWe are seeking a highly organized and detail-oriented Warehouse Supervisor to join our team at Marriott International. As a key member of our operations team, you will be responsible for ensuring the smooth flow of inventory and supplies throughout our facilities.Key ResponsibilitiesManage and maintain accurate inventory records, including...
