CRM Manager H/F

il y a 2 semaines

Bordeaux, France Betclic Group Temps plein

WE ARE BETCLIC

Betclic is a tech company specializing in online gaming and a leader in sports betting in several European countries. Every day, Betclic is committed to fueling the passion for sports by providing players with the best entertainment experience through innovative cutting-edge technologies, ensuring a safe and healthy gaming environment.

Betclic, headquartered in Bordeaux, France, is a multicultural and international company with nearly 950 employees spread across 5 European countries: France, Italy, Malta, Poland, and Portugal.

Do you have a passion for the world of sports and gaming? Do you enjoy challenges and contributing to collective efforts? Join the adventure

--> Full remote work is possible, with a requirement to be in the Bordeaux office 5 days per month. Transportation and accommodation costs are covered.

ENTER THE GAME

This is an exciting role within the Betclic Casino team that currently drives a strong growth and aims to become the #1 Casino operator in its core markets. Our goal is to offer a seamless and entertaining player experience while implementing innovative features that will continue to drive player value. We're looking for a candidate with a strong business acumen, who can understand growth dynamics and put in place appropriate actions to achieve business objectives while communicating them efficiently to our players.

Working alongside our Head of Casino ang Growth Marketing teams, you’ll contribute to the definition & manage the delivery of our Marketing strategy, aiming to increase the performance of our games & players. You’ll work closely with our internal & external stakeholders to ensure our Casino content is constantly promoted in the right way. This position requires a high degree of versatility as it involves working on operational, tactical, and strategic subjects all at once.

YOUR ROLE WITHIN BETCLIC

In this context, your missions are as follows:

Develop Marketing strategies to grow our Product in our different markets; oversee every Marketing operations to ensure they contribute efficiently to our global strategy while seeking for constant optimizations
Build and deliver monthly operational plans; their planning, budgeting and execution, ensuring smooth delivery & measured performance.
Operate promotional activities to optimize Product usage and personalized actions at key lifecycle stages to maximize customer value.
Orchestrate the delivery of operations; coordinate operational teams & implement optimum processes to guarantee operational excellence.
Work hand in hand with country and Product Directors across multiple countries to align strategy and priorities.
Lead, mentor, and empower a team of CRM & promotions experts, effectively manage team resources and prioritize activities to ensure maximum efficiency.
Partner with Data teams to implement measuring plans, identify Product insights, and run player analysis


WHO ARE WE LOOKING FOR?

We're looking for colleagues with a good sense of humor, respect, and kindness, a bit of zeal, and a real passion for their profession

This job is for you if:

You have at least 5 years’ experience in Marketing/communication/CRM You have proven experience in Gambling or Gaming industry You have proven analytical skillset, capable of translating data insights into actionable plans You have the ability to work across multiple teams in a matrix organization You possess strong project management and coordination skills You possess great communication and relationship building skills You have energy, with a real will to learn and improve And finally, you are fluent in spoken and written English. Portuguese is a plus ;)

WHAT ARE THE RECRUITMENT STEPS?

If your application is successful, Elodie will contact you within a week to schedule a 30-minute HR prequalification interview Afterward, you will be asked to complete the AssessFirst test, which assesses your personality, motivations, and reasoning Next, you'll meet Geoffroy, Head of Casino (your future manager) You will then be given a Use Case to prepare at home, which you will later present to both Geoffroy and Julie, Gaming Director Finally, Elodie will conduct a concluding HR interview where you will review and discuss the results of your AssessFirst test.


To provide an ideal candidate experience, the Betclic recruitment process typically lasts 4 to 6 weeks.

WHAT CAN YOU EXPECT?

25 paid vacation days and 10 "RTT" days A Ticket Restaurant card loaded with €10 per day (50% funded) 100% coverage of a health insurance plan for you and your children 50% coverage of transportation costs or an annual sustainable mobility bonus (€200 for sustainable commuting) An advantageous telecommuting policy An annual training program Exceptional office facilities with a rooftop for sunny breaks and lunches overlooking the Cité du Vin Internal events to spice up your daily routine Free sports classes at our facilities

And most importantly, the opportunity to work in a young, friendly, and fun atmosphere

This is a permanent position available in Bordeaux as soon as possible.

Betclic Group - 117 quai de Bacalan 33300 BORDEAUX

All our positions are open to people with disabilities.

  • CRM Manager

    il y a 3 semaines

    Bordeaux, Nouvelle-Aquitaine, France Business & Decision Group Temps plein

    Description du posteNous recherchons un Manager CRM expérimenté pour rejoindre notre équipe de Digital Services. En tant que Manager CRM, vous serez responsable de la croissance et du développement de nos activités CRM.ResponsabilitésFaire grandir le capital humain et l'expertise de vos équipesContribuer au processus de recrutement des équipes...

  • CRM Manager

    il y a 3 semaines

    Bordeaux, Nouvelle-Aquitaine, France SAS BENETVIC Temps plein

    Devenez CRM Manager chez Thirty-FiveThirty-Five, filiale du groupe Ben&Vic, recrute un CRM Manager pour renforcer son équipe de spécialistes en CRM e-commerce.MissionsMise en place et suivi des campagnes CRM en utilisant KlaviyoRédaction de newsletters et de flux pour améliorer la performance des clientsGestion de projet pour élaborer un calendrier et...

  • CRM Manager

    il y a 4 semaines

    Bordeaux, Nouvelle-Aquitaine, France SAS BENETVIC Temps plein

    Poste de CRM ManagerThirtyFive, filiale du groupe Ben&Vic, est un cabinet spécialisé en CRM e-commerce avec une expertise pointue sur Klaviyo. Nous soutenons les entreprises B2C (E-commerce, DNVB, App..) & B2B (Saas) dans leur parcours client. Notre mission est d'optimiser l'engagement client grâce à une gestion de relation client efficace et...

  • CRM Manager

    il y a 1 mois

    Bordeaux, Nouvelle-Aquitaine, France SAS BENETVIC Temps plein

    Poste de CRM Manager chez ThirtyFiveThirtyFive, filiale du groupe Ben&Vic, est un cabinet spécialisé en CRM e-commerce avec une expertise pointue sur Klaviyo. Nous soutenons les entreprises B2C (E-commerce, DNVB, App..) & B2B (Saas) dans leur parcours client. Notre mission est d'optimiser l'engagement client grâce à une gestion de relation client...

  • CDI CRM Manager

    il y a 4 semaines

    Bordeaux, France SAS BENETVIC Temps plein

    Deviens CRM MANAGER (H/F) chez Thirty-Five !Tu as déjà un pied dans l’univers du CRM et tu cherches un nouveau défi pour accélérer ta carrière ? Ça tombe bien, Thirthy-Five recrute ! **** ThirtyFive, filiale du groupe Ben&Vic, est un cabinet spécialisé en CRM e-commerce avec une expertise pointue sur Klavyio. Nous soutenons les entreprises B2C...

  • CDI CRM Manager

    il y a 2 semaines

    Bordeaux, France SAS BENETVIC Temps plein

    Deviens CRM MANAGER (H/F) chez Thirty-Five !Tu as déjà un pied dans l’univers du CRM et tu cherches un nouveau défi pour accélérer ta carrière ? Ça tombe bien, Thirthy-Five recrute ! ****ThirtyFive, filiale du groupe Ben&Vic, est un cabinet spécialisé en CRM e-commerce avec une expertise pointue sur Klavyio. Nous soutenons les entreprises B2C...

  • Cdi CRM Manager

    Il y a 5 mois

    Bordeaux, France SAS BENETVIC Temps plein

    **ThirtyFive**, filiale du groupe **Ben&Vic**, est un cabinet spécialisé en CRM e-commerce avec une expertise pointue sur Klavyio. Nous soutenons les entreprises B2C (E-commerce, DNVB, App..) & B2B (Saas) dans leur parcours client. Notre mission est d'optimiser l'engagement client grâce à une gestion de relation client efficace et...

  • CDI CRM Manager

    Il y a 2 mois

    Bordeaux, France SAS BENETVIC Temps plein

    ThirtyFive , filiale du groupe Ben&Vic , est un cabinet spécialisé en CRM e-commerce avec une expertise pointue sur Klavyio. Nous soutenons les entreprises B2C (E-commerce, DNVB, App..) & B2B (Saas) dans leur parcours client. Notre mission est d'optimiser l'engagement client grâce à une gestion de relation client efficace et innovante. ThirtyFive a la...

  • Cdi CRM Manager

    Il y a 2 mois

    Bordeaux, France SAS BENETVIC Temps plein

    **ThirtyFive**, filiale du groupe **Ben&Vic**, est un cabinet spécialisé en CRM e-commerce avec une expertise pointue sur Klavyio. Nous soutenons les entreprises B2C (E-commerce, DNVB, App..) & B2B (Saas) dans leur parcours client. Notre mission est d'optimiser l'engagement client grâce à une gestion de relation client efficace et...

  • CRM Manager

    il y a 3 semaines

    Bordeaux, Nouvelle-Aquitaine, France SAS BENETVIC Temps plein

    MissionNous recherchons un stratégiste CRM expérimenté pour rejoindre notre équipe de Thirty-Five, spécialisée en CRM e-commerce. Vous serez chargé de mettre en place et de suivre des campagnes CRM en utilisant Klaviyo, ainsi que de rédiger des newsletters et des flux nécessaires à la performance des clients.Compétences requisesExpérience...

  • CRM Manager H/F

    il y a 3 semaines

    Bordeaux, Nouvelle-Aquitaine, France Betclic Group Temps plein

    About Betclic GroupBetclic Group is a leading online gaming and sports betting company, specializing in innovative technologies and a safe gaming environment.Job Title: CRM ManagerWe are seeking a seasoned CRM Manager to join our Betclic Casino team, driving growth and delivering exceptional player experiences.Key Responsibilities:Develop and execute...

  • Salesforce CRM Manager

    il y a 3 semaines

    Bordeaux, Nouvelle-Aquitaine, France Betclic Group Temps plein

    About Betclic GroupBetclic Group is a leading online gaming and sports betting company in Europe, committed to providing a safe and healthy gaming environment.Job DescriptionWe are seeking a highly skilled Salesforce CRM Manager to join our team. As a key member of our marketing and promotions department, you will be responsible for optimizing product usage...

  • CRM Manager

    Il y a 3 minutes

    Bordeaux, Nouvelle-Aquitaine, France Betclic Group Temps plein

    About this roleAt Betclic Group, we are seeking an experienced CRM Manager to join our Casino team. The ideal candidate will have a strong background in marketing and communication, with a proven track record in the gaming industry.Key responsibilitiesDevelop and implement marketing strategies to drive business growth and improve customer engagementManage...

  • Salesforce CRM Manager

    il y a 4 semaines

    Bordeaux, Nouvelle-Aquitaine, France Betclic Group Temps plein

    About Betclic GroupBetclic Group is a leading online gaming and sports betting company in several European countries. We are committed to providing our players with the best entertainment experience through innovative technologies and a safe gaming environment.Job DescriptionWe are seeking a highly skilled Salesforce CRM Manager to join our team. As a key...

  • CRM Manager Alternance

    Il y a 5 mois

    Bordeaux, France DataScientest Temps plein

    En tant que Consultant CRM sur Salesforce, vous serez un véritable expert pour nos plus grandes entreprises partenaires ! Enrichissez vos compétences en data et en digital, tout en gardant les dimensions essentielles du marketing et de la vente. **Le poste** En tant que Chef de projet CRM vos missions seront les suivantes: - Recueillir les besoins...

  • CRM Manager H/F

    il y a 3 semaines

    Bordeaux, Nouvelle-Aquitaine, France Betclic Group Temps plein

    About Betclic GroupBetclic Group is a leading online gaming and sports betting company in Europe, committed to providing a safe and healthy gaming environment.Job DescriptionWe are seeking a highly skilled CRM Manager to join our Betclic Casino team. As a key member of our marketing team, you will be responsible for developing and implementing marketing...

  • CRM Manager H/F

    il y a 2 semaines

    Bordeaux, Nouvelle-Aquitaine, France Betclic Group Temps plein

    Betclic Group is a leading online gaming and sports betting company in Europe.We are seeking a highly skilled Casino Marketing Manager to join our team in Bordeaux, France.The ideal candidate will have a strong background in marketing and CRM, with a proven track record of driving growth and improving customer engagement.Key responsibilities will include...

  • CDI CRM Manager

    il y a 3 semaines

    Bordeaux, Nouvelle-Aquitaine, France SAS BENETVIC Temps plein

    Devenez le maître des relations client !Vous avez déjà une expérience réussie en CRM BtoC et vous cherchez un nouveau défi pour accélérer votre carrière ?Nous sommes à la recherche d'un spécialiste CRM BtoC pour rejoindre notre équipe de passionnés !Missions :Stratégie CRM : Mise en place et suivi des campagnes CRM en utilisant...

  • CDI CRM Manager

    il y a 3 semaines

    Bordeaux, Nouvelle-Aquitaine, France SAS BENETVIC Temps plein

    MissionNous recherchons un Spécialiste en Gestion de Relations Client pour rejoindre notre équipe de professionnels de la gestion client. Vous serez chargé de développer et de mettre en œuvre des stratégies CRM pour accroître l'engagement client et améliorer la satisfaction des clients.ResponsabilitésMise en place et suivi des campagnes CRM en...

  • CRM Marketing Manager

    il y a 3 semaines

    Bordeaux, Nouvelle-Aquitaine, France Betclic Group Temps plein

    About Betclic GroupBetclic Group is a leading online gaming and sports betting company in Europe. We're committed to delivering an exceptional entertainment experience to our players through innovative technologies and a safe gaming environment.As a CRM Marketing Manager, you'll play a key role in driving the growth of our Casino product across multiple...