Travel Manager lead

Trouvé dans: Talent FR C2 - il y a 3 semaines

Paris, France AXA Group Temps plein

AXA GO is looking for a Travel Manager Lead to act as a general counsel to the AXA GO contacts managing travel around the world. The ideal candidate will validate non-compliant trips, ensure the travelers' satisfaction, and gather feedback.

As a Travel Manager Lead, you will be responsible for communicating the travel process and procedures, preparing and distributing travel-related communications to the business, training travelers on Group Travel Tools, and supporting travelers in case of disruption during their trip.

In back-office, in coordination with Procurement, Finance, and providers, you will be the unique interface for GO countries in coordination with Group Procurement. You will centralize local requirements, contribute yearly to the Hotel/Air program, ensure SLAs are met with travel suppliers, and resolve any reported issues with the travel management company. Additionally, you will follow GO Travel KPIs provided by Group Procurement and contribute to the continuous improvement of travel processes, policies, tools, rules, set-up, and processes such as online booking tools, offline processes, budgeting initiatives, business plan initiatives, and miscellaneous projects related to travel.

As a Travel Manager Lead, you will support the continuous improvement of travel management activities by contributing to Travelers Tracking tool implementation in coordination with AXA GO PT teams and Group physical security. You will also contribute to the deployment of AXA Group Travel Agencies across GO countries in coordination with Group Procurement and lead a benchmark and regular communication with other division's travel managers such as AXA IM, AXA XL, etc.


Your Profile

Education/Qualifications

•Master 2 level

Experience

• 4 to 8 years of experience in a previous Travel manager role/Similar position

•Travel Industry background, with tools support and functional skills

Knowledge and Skills

•Project Management skills

•Fluent in both French and English

•Advanced knowledge of Microsoft Excel and Word; ability to create, maintain, and alter reports.

•Interest in Technology & tools (ideally knowledge of Travel Online Booking tools)

•Previous knowledge/understanding of Travel Agency Operations and Global Distribution Systems (GDS)

•Good listening and ability to speak functionally

Competencies

•Strong engagement in work

•Ability to switch from one topic to another very quickly / curiosity

•High level of autonomy

•Ability to identify and propose improvements

•Strong quantitative, analytical, and problem-solving skills

•Detail oriented with excellent follow-up

•Excellent communication and presentation skills, both verbal and written.

•Ability to interact professionally with mid and upper-level executives.

•Ability to build and leverage global relationships

•Ability to handle confidential information.


About AXA

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working with 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.


About the Entity

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation. We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution. We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary. At AXA Group Operations, we want to be recognized in three fields of action: - State-of-the-art Data Technology to drive customer experience - State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks - High-Performing Global Team for stronger partnerships with AXA entities


What We Offer

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.

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