Lyon, Arrondissement de Lyon, France
Ampstek
Temps plein
Hi Professionals,
Greetings From Ampstek
Hope you are high in your spirits. Please stay safe.
Our client is looking for SAP FI to join a high-growth organization. If you are interested share you resume sudhakaran.m@ampstek.com
Role: SAP FI
Location: Lyon, France(Hybrid)
Duration: Contract
Job Description:
- 5–8 years SAP FI/CO functional experience
- SAP FI (GL, AP, AR, AA) and CO (CCA, PCA, CO-PA)
- SAP configuration, functional analysis and user training
- Mapping financial processes to SAP solutions
- Month-end and year-end closing processes
- ITIL v3/v4 awareness or certification
- Experience working in AMS / managed services environment
- Familiarity with ITSM tools (ServiceNow or equivalent)
- Act as a key point of contact for users, IT project teams, and business stakeholders regarding SAP application support.
- Ensure the proper functioning of the support chain.
- Operationally oversee SAP Level 2 (L2) support services delivered by the managed service provider.
- Challenge, assess, and qualify business and user enhancement requests.
- Ensure the quality and accuracy of reporting and KPIs, primarily produced by managed service providers.
- Apply ITIL best practices to facilitate effective collaboration among all parties involved in the support process.
- Own and ensure compliance with support processes.
- Work closely with all involved teams (hosting provider, managed service provider, subcontractors, and project teams) to ensure the operational maintenance and availability of applications.
- Contribute to the quality of application deployments by validating key deliverables such as documentation, testing, user training, and by ensuring adherence to the change management process (Engagement Committee, CAB).
- Manage crisis situations and coordinate communications accordingly, in collaboration with the managed service provider and Level 3 (L3) support teams.
- Promote and contribute to a continuous improvement approach.
- Regularly report on support activities and performance to business stakeholders and management.
Thanks & Regards,
Sudhakaran
IT Recruiter | Europe & UK
Email - sudhakaran.m@ampstek.com
Tel - 44(20)45150009
Ampstek Services Limited