Crisis & Incident Management Program Manager

il y a 3 semaines

Malakoff, France AXA Temps plein
POSITION DETAILS

Position Title: Crisis and Incident Management Program Manager

Department: Security

Location: Malakoff, France; Redhill, UK, Barcelona, Spain or Shannon, Ireland

POSITION SUMMARY

The ambition of the security organization is to evolve to a business partner role, delivering value to the business while reducing and managing their risk. This by following a risk-based strategy and security improvement program with common objectives and controls.

The Crisis and Incident Management Program Manager is a part of Central team, and is a key discipline within Operational Resilience department to ensure that Business Continuity, IT Service Continuity, and Crisis & Incident management within the AXA Partners countries is defined, implemented, and delivered in accordance with the Group Security Strategy and supports to achieve local maturity objectives in cost-effective manner.

DIMENSIONS OF ROLE

As Crisis and Incident Management Program Manager, you will be part of the central Operational Resilience team and, reporting directly to Chief Operational Resilience Officer, while working closely with Operational resilience community including local Incident Management teams across AXA Partners countries located in Europe, North America, and LATAM.

KEY RESPONSIBILITIES

· Support the AXA Partners Crisis Coordinator in advancing the Crisis and Incident management Group framework and controls globally.

· Achieve incident and crisis management maturity targets with effective controls in place.

· Collaborate with local incident management teams to ensure the implementation of proper incident management structures and processes, including high-risk scenario testing, event logs, incident logs, post-mortem analysis, and remedial action plans.

· Consolidate and present risks and gaps to the Operational Resilience steering committee.

· Assist with internal and external audit requests and assurance reviews, and support the crisis coordinator during major incidents and crises.

· Provide oversight across all disciplines for the Chief Operational Resilience Officer, including crisis and incident management controls, global documentation, strategy, and implementation in countries.

· Collaborate with and support the Group Security Practice, interacting with various stakeholders to ensure the effectiveness of processes and controls.

· Advise local countries on the implementation and maintenance of incident/crisis management processes and controls, and support Regional Security Managers in their Operational Resilience activities.

· Ensure the implementation of policies, shared security services, and action plans based on the Group Security Strategy.

· Identify and analyze risks, recommend mitigation options, and ensure the quality and consistency of reporting and action plans produced at both local and regional levels.

Your Profile

SKILLS AND EXPERIENCE

You have a Bachelor's degree in computer science, management information systems or information security. You have several years of experience working in the security field and you have a strong understanding of business continuity, IT service continuity, and crisis/incident management practices and standards, including DRII, BCI materials, ISO 22301, and 22316. Awareness of relevant regulations, particularly in DORA, is advantageous. Experience in business continuity, IT service continuity, crisis and incident management, security risk analysis, and information security is essential, with additional experience in the financial/insurance/assistance industry being beneficial. You are proficient in data management and reporting tools, fluent in English (with additional languages such as French or Spanish being an asset), excellent problem-solving abilities, and the capacity to plan and execute projects are crucial. You can work autonomously and you possess strong interpersonal and communication skills. Experience with ClearView, SendWordNow, and SharePoint is a plus.

#LI-UK

Join a company that helps protect the forests At AXA Partners, we plant a tree for every new recruit (with a permanent contract). Learn more about the Reforest Program here.

About AXA

AXA Group is the world leader in insurance and asset management. We protect and advise our clients at every step in their lives, by offering products and services which satisfy their needs in the areas of insurance, personal protection, saving and asset management. AXA is the leading insurance brand worldwide, with over 100 million clients. We are transforming from payer to partner for our client, with a strong focus on risk prevention.

Our mission: Empower people to live a better life.

Our values: Customer First, Courage, Integrity and One AXA.

About the Entity

AXA Partners is an AXA transversal business unit offering a wide range of solutions in assistance services, travel insurance and credit protection.

AXA Partners’ role is also to implement innovative solutions emerging from the AXA Innovation unit.

Combining passion with advanced expertise, we design and deliver worldwide solutions for partners and communities. We protect what matters, when it matters.

Join a company that helps protect the forests At AXA Partners, we plant a tree for every new recruit (with a permanent contract).

What We Offer

At AXA Partners, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

Competitive annual salary
Annual company & performance-based bonus
Group Personal Pension Plan
Life Assurance (4x Annual Salary)
Private Healthcare Benefit
AXA employee discounts

We look for candidates with the right skills and values to join us and selection is based on a fair and equal process. We’re committed to providing equal opportunities for all, therefore we welcome and encourage applications from people of all backgrounds.

  • Crisis & Incident Management Program Manager

    il y a 4 semaines

    Malakoff, Île-de-France AXA Partners Temps plein

    POSITION DETAILSPosition Title: Crisis and Incident Management Program ManagerDepartment: SecurityLocation: Malakoff, France; Redhill, UK, Barcelona, Spain or Shannon, Ireland POSITION SUMMARYThe ambition of the security organization is to evolve to a business partner role, delivering value to the business while reducing and managing their risk. This by...

  • Crisis & Incident Management Program Manager

    il y a 4 semaines

    Malakoff, Île-de-France AXA Group Temps plein

    POSITION DETAILSPosition Title: Crisis and Incident Management Program ManagerDepartment: SecurityLocation: Malakoff, France; Redhill, UK, Barcelona, Spain or Shannon, Ireland POSITION SUMMARYThe ambition of the security organization is to evolve to a business partner role, delivering value to the business while reducing and managing their risk. This by...

  • Responsable Programme de gestion des Crises

    il y a 4 semaines

    Malakoff, France AXA Group Temps plein

    POSITION DETAILS Position Title: Crisis and Incident Management Program Manager Department: Security Location: Malakoff, France; Redhill, UK, Barcelona, Spain or Shannon, Ireland POSITION SUMMARY The ambition of the security organization is to evolve to a business partner role, delivering value to the business while reducing and managing their...

  • Service Delivery Manager H/F

    il y a 4 semaines

    Malakoff, France Edenred Temps plein

    Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.  We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.  ...

  • Service Delivery Manager H/F

    il y a 6 jours

    Malakoff, France PROWEBCE Temps plein

    Faites un pas en avant et laissez-vous surprendre par Edenred. Chaque jour, nous fournissons des solutions innovantes pour améliorer la vie de millions de personnes, en connectant les employés, les entreprises et les commerçants dans le monde entier.  Nous savons qu'il y a des centaines de façons pour vous d'évoluer. Avec nous, vous développerez vos...

  • Community Manager

    il y a 4 semaines

    Malakoff, France Bellezza&Co Temps plein

    Rejoignez notre équipe en tant que Community Manager Passionné(e) ! - Nous proposons une opportunité passionnante pour un(e) Community Manager dédié(e) à renforcer notre présence en ligne et à stimuler l'engagement au sein de notre communauté. Ce poste en stage, d'une durée de deux mois, est idéal pour ceux qui souhaitent contribuer de manière...

  • STAGE - Community Manager

    il y a 4 semaines

    Malakoff, France Bellezza&Co Temps plein

    🌟 Rejoignez l'équipe Bellezza&Co en tant que Stagiaire Community Manager Passionné(e) ! 🌟 Chez Bellezza&Co, nous sommes fiers d'être un espace de coworking dédié aux professionnels de la beauté et du bien-être. Nous offrons des espaces de formation de pointe et des cabines de beauté privées pour que nos clients puissent organiser leurs...

  • STAGE - Community Manager

    il y a 4 semaines

    Malakoff, France Bellezza&Co Temps plein

    🌟 Rejoignez l'équipe Bellezza&Co en tant que Stagiaire Community Manager Passionné(e) ! 🌟 Chez Bellezza&Co, nous sommes fiers d'être un espace de coworking dédié aux professionnels de la beauté et du bien-être. Nous offrons des espaces de formation de pointe et des cabines de beauté privées pour que nos clients puissent organiser leurs...

  • CRM Manager H/F

    il y a 3 semaines

    Malakoff, France Edenred Temps plein

    Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.  We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.  ...

  • STAGE - Community Manager

    il y a 4 semaines

    Malakoff, France Bellezza&Co Temps plein

    Rejoignez l'équipe Bellezza&Co en tant que Stagiaire Community Manager Passionné(e) ! Chez Bellezza&Co, nous sommes fiers d'être un espace de coworking dédié aux professionnels de la beauté et du bien-être. Nous offrons des espaces de formation de pointe et des cabines de beauté privées pour que nos clients puissent organiser leurs formations,...

  • Pricing Manager

    il y a 4 semaines

    Malakoff, France Sig Temps plein

    LITT DIFFUSION - PRICING MANAGER - H/F Postuler - Malakoff (92) - CDI - Selon Profil - Confirmé **LITT**, branche aménagement intérieur du - **Groupe SIG France**, est un distributeur spécialisé en plafonds, cloisons et isolation pour les locaux tertiaires et résidentiels. Pour cette activité, nous nous appuyons sur un réseau de 39 agences...

  • Journaliste Web

    il y a 4 semaines

    Malakoff, France EdenPress Temps plein

    **Description de l'entreprise** Créée en 2006, la société de production audiovisuelle Eden. s’est dotée en 2009 d’une filiale agence de presse EDENPRESS., et en 2011 d’une filiale spécialisée dans le documentaire, EDENDOC. Le groupe produit aujourd’hui des magazines quotidiens pour France Télévisions et accompagne Radio France dans la mise...

  • Community Manager

    il y a 4 semaines

    Malakoff, France Eden. Temps plein

    **Description de l'entreprise** Créée en 2006, la société de production audiovisuelle Eden. s’est dotée en 2009 d’une filiale agence de presse EDENPRESS., et en 2011 d’une filiale spécialisée dans le documentaire, EDENDOC. Le groupe produit aujourd’hui des émissions de télévision et magazines quotidiens et hebdomadaires pour France...

  • Business Solutions Manager F/M

    il y a 3 semaines

    Malakoff, Île-de-France AXA Partners Temps plein

    We are looking for an experienced Business Solution Manager to lead international projects aimed at developing strategic partnerships and enhancing customer & partner journey within AXA Partners Credit & Lifestyle Protection (CLP). This role involves coordinating complex projects, representing AXA Partners CLP in direct exchanges with external partners, and...

  • Office Manager Alternance

    il y a 4 semaines

    Malakoff, France WAAT Temps plein

    **WAAT **est une entreprise en plein développement spécialisée dans les solutions de recharge pour véhicules électriques. C’est une équipe jeune, dynamique, polyvalente et tournée vers l’humain. Notre savoir-faire dédié aux copropriétés, tertiaire, flottes automobile, promoteurs immobiliers et bailleurs est déployé sur toute la France avec...

  • manager des risques

    il y a 2 semaines

    Malakoff, Île-de-France Malakoff Humanis Temps plein

    Quelles seront Tes missions ? IDENTIFIER ET EVALUER LES RISQUES : Etablir la cartographie des risques de durabilité et des risques de vigilance, suivre les plans d'action nécessaires à leur maîtrise Analyser les évolutions des risques par le suivi des indicateurs de risques mis en place ASSURER LE REPORTING DES RISQUES S'assurer que les mises à jour de...

  • Project Management Officer

    il y a 6 jours

    Malakoff, France AGH CONSULTING Temps plein

    Nous sommes actuellement à la recherche d’un.e PMO, pour un de nos clients basé en Ile-de-France. Les différentes missions: - Renforcer le pilotage des opérations de déploiement: Consolider les plans de production / charge et les tableaux de bord de suivi d activité, aux niveaux national et régional, Etablir pour les responsables de service,...

  • Manager Télévente H/F

    il y a 4 semaines

    Malakoff, France Edenred Temps plein

    Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.  We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.  ...

  • Capital Markets Product Manager

    il y a 1 semaine

    Malakoff, France Colt Technology Services Temps plein

    Colt is the New Standard in high bandwidth network and voice services for enterprises and wholesale customers in Europe, Asia and North America’s largest business hubs. With a global reach but a deep local presence, Colt is big enough to deliver and small enough to care. Role Profile Role title: Capital Markets Product Manager Colt Level: ...

  • Gestionnaire de Licences

    il y a 4 semaines

    Malakoff, France Safran Temps plein

    **Description du poste**: Le service de gestion des licences (Software Asset Management) du Groupe est rattaché à la direction de la gouvernance de la Direction des Systèmes d'information de Safran. En lien avec la responsable du service SAM, vous aurez pour principales missions de: 1. Gérer la conformité des logiciels de votre périmètre en analysant...