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Head of IT Unit
Il y a 3 mois
The University of Bremen is looking for an employee in Information and Communication Technology to start as soon as possible as
Pay group 13 TV-L
Permanent and with full working hours.
The university would like to increase the proportion of women in management positions - and we are particularly looking forward to receiving applications from suitably qualified women in the IT sector
Open to unconventional approaches in research and teaching, the University of Bremen has retained its "character as a place of short distances for people and ideas" since it was founded 50 years ago. With a broad range of subjects, we combine exceptional performance with great potential for innovation. As an ambitious research university, we stand for the approach of research-based learning and a pronounced orientation towards interdisciplinarity. We actively shape scientific collaborations worldwide in a spirit of partnership.
Today, around 23,000 people learn, teach, research and work on our international campus. In research and teaching, administration and operations, we are firmly committed to the goals of sustainability, climate justice and climate neutrality. Our Bremen spirit is expressed in the courage to try new things, in supportive cooperation, in respect and appreciation for one another. With our study and research profile and as part of the European YUFE network, we assume social responsibility in the region, in Europe and the world.
The University of Bremen sees the digital transformation as a challenging task for the future that must be shaped together. In terms of organization, the university is currently bringing together several central IT units in order to ensure effective, service-oriented work in research, studies, teaching and administration that is geared towards the needs of users.
We are looking for a committed and experienced person to take responsibility for IT services relating to the equipment and support of IT workstations for our academic and administrative staff. The aim is to expand existing structures and adapt processes in order to provide IT services with the highest quality of service.
What are the main tasks that await you as head of the "IT Workstations" department?
- • Personnel management and development
- • Organizational and technical development of the IT workstations area of responsibility, including the service desk, in line with strategic goals
- • Establishing and implementing IT service management processes, IT documentation and ensuring compliance with service agreements
- • Management and operational support of services for setting up and maintaining IT devices at the workstations of all university employees
- • Procurement of hardware and software as well as technical advice for users of all organizational units of the university (e.g. departments, working groups, divisions, departments)
- • Supervision and training of trainees in the field of IT, with a focus on system integration
What you bring to the table
- A completed academic degree (Bachelor's, Master's, Diploma) in IT or proven comparable qualifications and knowledge
- Many years of professional experience (at least 3 years)
- A completed trainer aptitude test or the willingness to complete it
- Sound knowledge of IT service management and process optimization
- Comprehensive knowledge of overarching IT topics: Experience in 1st and 2nd level support as well as good knowledge of various operating systems (Windows, Linux, MAC), experience in dealing with ticket systems
- Experience in managing teams or projects
- A strong understanding of service and a high level of service orientation
- Strong communication skills and ability to work in a team
- An appreciative and decisive management style, characterized by a structured and responsible way of working
- Business fluent in written and spoken German (C2)
- Knowledge of English (B1)
Knowledge of the special requirements of university target groups and a university application landscape would also be an advantage.
We offer you
- A secure position in the public sector with challenging activities in an exciting university environment in a city worth living in,
- Personal responsibility and a wide range of creative opportunities to actively develop the IT service structures further,
- Flexible working hours and the opportunity to work remotely,
- A family-friendly and diversity-sensitive working environment
- An extensive range of training and development opportunities,
- Targeted health promotion programs, including an offer for a company fitness membership,
- A subsidized job ticket for local public transport
If required, we will be happy to support you in your management role with collegial advice, further training and coaching.
The university is family-friendly, diverse and sees itself as an international university. We therefore welcome all applicants regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity.
Severely disabled people with essentially equal professional and personal aptitude are given priority.
Please send your application (incl. cover letter, CV, certificates) by 29.07.2024 with the reference number Z36-24 in a PDF file by unencrypted electronic mail to:
or by post to
University of Bremen
- Department 2 - Job advertisement
- P.O. Box 33 04 40
- 28334 Bremen
Please address your inquiries to: Karsten Lehmkuhl, , .
Please only send us copies of your application documents (no folders), as we cannot return them; they will be destroyed after the selection process has been completed.
Any costs for the application process cannot be reimbursed.
