asml

**Introduction** Are you challenged by complex technical products and realizing improvement processes in a customer service environment? Are you able to analyze and understand failure modes of technical parts and determine possible root causes together with a team of technical experts? Do you have a quality mind-set? Do you like hands-on mechatronics...

**Context**: The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region. The Field...

**Introduction** The Customer Quality Manager (CQM) within the Customer Solutions & Support (CS&S) sector is responsible for bringing the voice of the customer to our headquarters via our customer team. They are also responsible for securing the right follow-up, priority setting and guidance for WW operations. They ensure that the product and services...