Emplois de o2 care services – Paris

En tant que Chargé.e de service client et directement rattaché.e à notre Head of Operations, tu seras garant.e de la satisfaction de nos clients chez Selency en t’assurant que leur expérience soit la plus personnelle, efficace et sympathique possible :)Au coeur du business, tu seras amené.e à échanger avec toutes les équipes de Selency (Logistique,...

Role & impact 🎯At Evaneos, we believe that travel can be a force for good, more responsible and more authentic, for those who experience it and for the destinations that welcome them. Behind every trip is a promise: that when things get complicated, someone truly capable will be there to help.We’re looking for a Customer Care Lead to own the quality and...

As Operations Manager, Customer Care, you’ll run and improve pony’s customer care teams, operations and systems.You will keep ticket volumes under control, reduce resolution time and cost without compromising quality, and build a leaner, more automated Customer Care operation. You will own the team’s workflows, capacity planning, tools, knowledge base...

Role & impact 🎯At Evaneos, we believe that technology should empower people, not slow them down. Our Customer Satifaction & Operations team handles thousands of traveler interactions across multiple channels every day, and the quality of that experience depends on the tools and systems behind it.We’re looking for a Customer Care Operations Manager to be...

Role & impact 🎯At Evaneos, we believe that every traveler deserves a real human connection when their journey takes an unexpected turn. While AI and self-service handle the majority of customer interactions, some situations demand something more: a skilled expert who can investigate, negotiate, and resolve with both empathy and authority.We’re looking...

Rejoins Alphonse, la startup qui accompagne les plus de 50 ans pour vivre une fin de carrière sereine et préparer leur transition vers la retraite. En tant que Chargé·e des opérations et relation clients, tu seras au cœur des opérations de nos 3 services : notre Plateforme de préparation à la retraite, notre Bilan de Compétences de fin de carrière...

Join Choco, where we build and own solutions that reshape a broken food system.The global food supply chain is inefficient by design. Waste is high, margins are thin, and most distributor order processes are done over the phone, tracked across broad spreadsheets, and based on intuition rather than strong data.At Choco, we’re changing that. We build...

MissionsAs part of our growth, we are looking for our next Customer Care Account Manager in Customer Support. You will be responsible for managing a portfolio of clients by leading a dedicated team of customer support agents (freelancers). You will act as the key link between your clients and your agent team, ensuring operational excellence, continuous...

Role & impact 🎯At Evaneos, we believe that every traveler deserves a real human connection when their journey takes an unexpected turn. While AI and self-service handle the majority of customer interactions, some situations demand something more: a skilled expert who can investigate, negotiate, and resolve with both empathy and authority.We’re looking...

En tant qu'entreprise à mission (certifiée B CORP), notre raison d'être chez Epsor est de guider les épargnants d'aujourd'hui dans l'intérêt de demain.Nous transformons l'épargne salariale et retraite en la rendant plus simple, plus transparente et plus responsable. Depuis 2017, nous mettons notre expertise au service des entreprises pour aider...

En tant qu'entreprise à mission (certifiée B CORP), notre raison d'être chez Epsor est de guider les épargnants d'aujourd'hui dans l'intérêt de demain.Nous transformons l'épargne salariale et retraite en la rendant plus simple, plus transparente et plus responsable. Depuis 2017, nous mettons notre expertise au service des entreprises pour aider...

Chez Allphins, nous révolutionnons la manière dont les plus grands (ré)assureurs mondiaux comprennent et gèrent le risque, et nous avons besoin de vous pour faire la différence.En tant que Customer Care Specialist, vous serez au cœur du succès de nos clients internationaux. Vous les accompagnerez pour tirer le meilleur de notre solution SaaS B2B,...

MissionsAs part of our growth, we are looking for our next Customer Care Manager to join our Customer Operations team. Based in Belgium, you will play a key role in managing and scaling customer support operations for some of our strategic clients. You will act as the main point of contact between our clients and our dedicated teams of customer support...

MissionsAs part of our growth, we are looking for our next Customer Care Account Manager in Customer Support. You will be responsible for managing a portfolio of clients by leading a dedicated team of customer support agents (freelancers). You will act as the key link between your clients and your agent team, ensuring operational excellence, continuous...

MissionsAs part of our growth, we are looking for our next Customer Care Account Manager in Customer Support. You will be responsible for managing a portfolio of clients by leading a dedicated team of customer support agents (freelancers). You will act as the key link between your clients and your agent team, ensuring operational excellence, continuous...

Tu rejoindras l’équipe Business Operations pour contribuer au bon fonctionnement d’Ekie au quotidien. Des utilisateurs à notre réseau d’avocats, tu seras au cœur des opérations et participeras directement à l’amélioration d’un service juridique utilisé chaque jour par des milliers de salariés.Animer le réseau d’avocats partenaires. Tu...

As part of our growth, we are looking for our next Senior Customer Care Director to lead and grow a portfolio of strategic Onepilot clients.Reporting directly to Lucas, COO, you will oversee a team of Account Managers and ensure operational excellence across your portfolio. As the senior point of contact for our customers, you will combine strategic account...

Job Description👥 Customer Care at MakiAt Maki, our Customer Care team is the heartbeat of our customer experience helping recruiters and candidates navigate their journey with us. As the first point of contact, you'll play a key role in building trusting relationships between Maki and our clients.You'll be joining Solène and Roisin, along with our...

Tu rejoindras notre équipe Customer Care (7 personnes) et tu deviendras l’un des premiers points de contact de nos clients.Concrètement, tu seras là pour :👉 aider👉 dépanner👉 rassurer👉 conseillerNos clients sont principalement des restaurateurs, boulangers, bouchers, traiteurs… souvent très occupés. Ton rôle sera de leur apporter des...

La Maison Chaumet recherche un(e) Assistant(e) Coordination SAV au sein du Care Service - rattaché(e) à la Coordinatrice administrative– pour un stage de 6 mois, débutant en Janvier 2027. Il (elle) interviendra dans la coordination des prestations Care Service Joaillerie et Horlogerie ainsi que les pièces détachées - permettant une vision...