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Desktop Support Technician
il y a 1 mois
Key Roles and responsibilities
- End user support on Windows Win7 / Win 10 (Proficient) / Mac OS
- Setup of new Desktop / Laptop for users (Windows Installations /Profile configurations)
- Troubleshooting & coordinating with the respective vendors on hardware related issues.
- Installing and troubleshooting printers and coordinating with vendor for hardware issue.
- Providing support to remote users using remote desktop tools
- Providing support for video conferencing, VC equipment’s.
- Monitor the relevant queues and work on tickets (ServiceNow) assigned or assign tickets to self and work
- Keeping track of assigned tickets and close / resolve them within SLA.
- Installations of the Windows in the new laptops /Desktops and replicating configurations from old machine. Microsoft SCCM OS Deployment
- Troubleshoot software related issues.
- Working on the compliance piece, Bit locker, antivirus, SCCM. Maintaining the data for assigned compliance, project activities in EUC support.
- Coordinating with various offshore teams, H&F support for Wintel, Network Towers.
- Fundamental knowledge of VOIP, Conference Meeting Rooms Administration, Projectors etc.
- Knowledge of Office 365/OneDrive for business/Skype for Business Client,
- Basic Network and Wi-Fi Troubleshooting.
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Desktop Support Technician
il y a 1 mois
Guyancourt, France SISL Global Temps pleinKey Roles and responsibilitiesEnd user support on Windows Win7 / Win 10 (Proficient) / Mac OSSetup of new Desktop / Laptop for users (Windows Installations /Profile configurations)Troubleshooting & coordinating with the respective vendors on hardware related issues.Installing and troubleshooting printers and coordinating with vendor for hardware...
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Desktop Support EUC
il y a 1 mois
Guyancourt, France Iron Systems Temps pleinResponsibilities: Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. Manage IMAC and desk side support services. Manage hard and soft break fix services for laptops and desktops. Provide standard and approved hardware and software (operating systems and standard office applications) support and...
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Desktop Support Euc L1
il y a 1 mois
Guyancourt, France Iron Systems Temps plein**Date Posted**: - 6/5/2024 **Job Function**: - IT Support **Location**: - Guyancourt - FRA **Offered Salary**: - Competitive **_Responsibilities:_** - Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. - Manage IMAC and desk side support services. - Manage hard and soft break fix services for laptops and...
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IT Support Analyst
il y a 4 semaines
Guyancourt, France Qualcomm Temps plein**Company**: Qualcomm France S.A.R.L. **Job Area**: Information Technology Group, Information Technology Group > IT Support Analyst **General Summary**: **About the Role** You will be responsible for supporting a wide range of hands-on IT activities on site, including desktop/laptop imaging, deployments, troubleshooting, repair/upgrade, refresh, and...
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IT Support Analyst
il y a 7 jours
Guyancourt, France Qualcomm Temps pleinCompany: Qualcomm France S.A.R.L. Job Area: Information Technology Group, Information Technology Group > IT Support Analyst General Summary: About the Role You will be responsible for supporting a wide range of hands-on IT activities on site, including desktop/laptop imaging, deployments, troubleshooting, repair/upgrade, refresh, and...