Desktop Support EUC
Il y a 4 mois
Responsibilities:
Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. Manage IMAC and desk side support services. Manage hard and soft break fix services for laptops and desktops. Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools). Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, including, but not limited to, patch updates, hardware replacements, and spares provided by vendor. Analyze Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation. Ensure that each Desktop Device is installed with the appropriate Desktop image. Manage Desktop Devices (hardware and software) incidents through to resolution. Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT related issues if no other IT support team is available, like for MI calls. Requirements: Knowledge and experience on windows 7 OS Good to have – knowledge in AD and smart hands and feet support. Good to have – knowledge and experience of supporting MAC devices and tablets Experience with Service management tool – ex – Service now Should have good expertise on EUC tools, remote support tools, MS office and outlook. Preferable to have a good understanding of Lync, VPN, and mobile device support. Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred.-
Desktop Support Specialist
il y a 2 semaines
Guyancourt, Île-de-France Iron Systems Temps pleinDesktop Support EUC Job DescriptionAbout the Role:We are seeking a highly skilled Desktop Support EUC professional to join our team at Iron Systems. As a Desktop Support EUC, you will be responsible for providing top-notch support for our desktop devices, ensuring they are running smoothly and efficiently.Key Responsibilities:Manage desktop devices,...
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Desktop Support Specialist
il y a 2 jours
Guyancourt, Île-de-France Iron Systems Temps pleinJob Title: Desktop Support EUCJob Summary:We are seeking a highly skilled Desktop Support EUC to join our team at Iron Systems. As a Desktop Support EUC, you will be responsible for providing technical support and maintenance for desktop devices, including hardware and software issues. You will work closely with our IT team to ensure that all desktop devices...
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Desktop Support Specialist
il y a 6 jours
Guyancourt, Île-de-France Iron Systems Temps pleinDesktop Support EUC Job DescriptionJob Summary:We are seeking a highly skilled Desktop Support EUC professional to join our team at Iron Systems. As a Desktop Support EUC, you will be responsible for providing top-notch support for our desktop devices, including hardware, software, and connectivity issues.Responsibilities:Manage desktop devices incidents...
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Desktop Support Specialist
il y a 2 semaines
Guyancourt, Île-de-France Iron Systems Temps pleinDesktop Support EUC Job DescriptionAbout the Role:We are seeking a highly skilled Desktop Support EUC professional to join our team at Iron Systems. As a Desktop Support EUC, you will be responsible for providing top-notch support for our desktop devices, ensuring they are running smoothly and efficiently.Key Responsibilities:Manage desktop devices,...
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Desktop Support Specialist
il y a 15 heures
Guyancourt, Île-de-France Iron Systems Temps pleinDesktop Support EUC Job DescriptionJob Summary:We are seeking a highly skilled Desktop Support EUC professional to join our team at Iron Systems. As a Desktop Support EUC, you will be responsible for providing top-notch support for our desktop devices, including hardware, software, and connectivity issues.Responsibilities:Manage desktop devices incidents...
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Desktop Support Specialist
il y a 1 semaine
Guyancourt, Île-de-France Iron Systems Temps pleinDesktop Support EUC Job DescriptionJob Summary:We are seeking a highly skilled Desktop Support EUC professional to join our team at Iron Systems. As a Desktop Support EUC, you will be responsible for providing top-notch support for our desktop devices, including hardware, software, and connectivity issues.Responsibilities:Manage desktop devices incidents...
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Desktop Support Specialist
il y a 1 semaine
Guyancourt, Île-de-France Iron Systems Temps pleinDesktop Support EUC Job DescriptionJob Summary:We are seeking a highly skilled Desktop Support EUC professional to join our team at Iron Systems. As a Desktop Support EUC, you will be responsible for providing top-notch support for our desktop devices, including hardware, software, and connectivity issues.Responsibilities:Manage desktop devices incidents...
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Desktop Support Specialist
il y a 5 jours
Guyancourt, Île-de-France Iron Systems Temps pleinDesktop Support EUC Job DescriptionJob Summary:We are seeking a highly skilled Desktop Support EUC professional to join our team at Iron Systems. As a Desktop Support EUC, you will be responsible for providing top-notch support for our desktop devices, including hardware, software, and connectivity issues.Responsibilities:Manage desktop devices incidents...
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Desktop Support Specialist
il y a 3 semaines
Guyancourt, Île-de-France Iron Systems Temps pleinJob Summary:Iron Systems is seeking a highly skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support and maintenance for desktop devices, including hardware, software, and connectivity issues.Key Responsibilities:Manage desktop devices incidents through to resolution,...
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IT Support Analyst
Il y a 4 mois
Guyancourt, France Qualcomm Temps plein**Company**: Qualcomm France S.A.R.L. **Job Area**: Information Technology Group, Information Technology Group > IT Support Analyst **General Summary**: **About the Role** You will be responsible for supporting a wide range of hands-on IT activities on site, including desktop/laptop imaging, deployments, troubleshooting, repair/upgrade, refresh, and...
