Customer support
il y a 4 semaines
The aim of the Executive Education department at INSEAD is to empower business leaders with cutting-edge knowledge and skills, enabling them to tackle complex global challenges effectively. INSEAD seeks an Operations and Delivery Support Apprentice to join our (Online Learning & Innovation Team (Executive Education department). This is an apprenticeship position based at our Europe Campus in Fontainebleau, France.
The role of the apprentice within the team will be to help the Operations and Delivery team with some administrative & operational tasks related to online courses - open online programmes and customized online programmes.
Help with some of the logistics for new course video recordings (copyrights of the images on the slides for instance)
Participate in some tools testing shall the opportunity arise
Ideally you will start a Bachelor or master’s degree in business administration in September 2024
Culturally sensitive and comfortable working in a multicultural international environment
Fluency in both written and spoken English and French
At ease with Excel, Pack Office, and globally with technology, eager to learn new technologies
Basic knowledge of customer service principles
Integrity in handling sensitive information and tasks
If you are interested, please send a copy of your CV and cover letter (both in English) to talent.INSEAD recherche un(e) Apprenti(e) Operations et Gestions des Programmes en Ligne pour rejoindre notre Équipe d'Apprentissage en Ligne & Innovation (département Executive Education). Il s'agit d'un poste en apprentissage basé sur notre campus Europe à Fontainebleau, France.
Le rôle de l'apprenti sera d'aider l'équipe des Operations et Gestion des Programmes en Ligne avec certaines tâches administratives et opérationnelles liées aux programmes ouverts en ligne et programmes personnalisés en ligne.
Aider les autres membres de l'équipe en fonction des besoins, y compris :Aider avec certaines logistiques pour les nouveaux tournages de vidéo de cours (obtention des droits d'auteur des images par exemple).
Participer à certains tests de technologies d’apprentissage si l'opportunité se présente.
Idéalement, vous commencerez une License ou un Master en administration des affaires en septembre 2024.
Sensible aux différences culturelles et à l'aise pour travailler dans un environnement international multiculturel.
Maîtrise de l'anglais et du français, à l'écrit comme à l'oral.
À l'aise avec Excel, le Pack Office, et globalement avec la technologie, désireux(se) d'apprendre de nouvelles technologies.
Capacité à travailler de manière autonome ainsi qu'en équipe.
Connaissances de base des principes du service client.
Intégrité dans la gestion des informations et des tâches sensibles.
Si vous êtes intéressé(e), veuillez envoyer une copie de votre CV et une lettre de motivation (tous deux en anglais) à talent.
-
Customer support
Il y a 4 mois
Levallois-Perret, Hauts-de-Seine, France TESSAN Temps pleinContexte : Tessan, start-up française spécialisée en télémédecine avec pour objectifs de lutte contre les déserts médicaux, se développe dans toute la France (avec plus de 1000 dispositifs déployés en moins de 6 ans, et ce n'est qu'un début 😉). Notre objectif ? Permettre à chaque français d'avoir accès à un médecin à moins...
-
Customer Support
il y a 2 jours
Levallois-Perret, Hauts-de-Seine, France TESSAN Temps pleinContexte : Tessan, start-up française spécialisée en télémédecine avec pour objectifs de lutte contre les déserts médicaux, se développe dans toute la France (avec plus de 1200 dispositifs déployés en moins de 6 ans, et ce n'est qu'un début 😉). Notre objectif ? Permettre à chaque français d'avoir accès à un médecin à moins...
-
Technical Customer Support Manager
il y a 2 semaines
Neuilly-sur-Seine, Hauts-de-Seine, France JCDecaux Temps pleinGeneral context Group IT Sales & Posting department is in charge of designing Front-Office applications to support the sales activities in international JCDecaux business units, in particular: It allows Business Units to use a Software Suite to manage the entire sales process: inventory management, media planning selections, advertising contracts, posting...
-
Technical Customer Support Manager
il y a 2 semaines
Neuilly-sur-Seine, Hauts-de-Seine, France JCDecaux Temps pleinGeneral context Group IT Sales & Posting department is in charge of designing Front-Office applications to support the sales activities in international JCDecaux business units, in particular: It allows Business Units to use a Software Suite to manage the entire sales process: inventory management, media planning selections, advertising contracts, posting...
-
Support and Optimize Customer Service Operations
il y a 3 semaines
Neuilly-sur-Seine, Île-de-France Enedis Temps pleinEnedis is seeking a highly motivated individual to join our dynamic Clients Team as an Assistant Marketing Manager, focusing on enhancing customer service operations across our network of emergency call centers. The BtoC department within the Clients Team is dedicated to delivering exceptional customer experiences and guiding individuals and small...
-
Support and Optimize Customer Service Operations
il y a 1 semaine
Neuilly-sur-Seine, Île-de-France Enedis Temps pleinEnedis is seeking a highly motivated individual to join our dynamic Clients Team as an Assistant Marketing Manager, focusing on enhancing customer service operations across our network of emergency call centers. The BtoC department within the Clients Team is dedicated to delivering exceptional customer experiences and guiding individuals and small...
-
Apprentice Operations and Delivery Support
il y a 4 semaines
Fontainebleau, Seine-et-Marne, France INSEAD Temps pleinThe aim of the Executive Education department at INSEAD is to empower business leaders with cutting-edge knowledge and skills, enabling them to tackle complex global challenges effectively. Through innovative programs and personalized learning experiences, we strive to drive organizational and societal impact, shaping the future of business leadership. ...
-
Customer Service Expert
il y a 7 jours
Neuilly-sur-Seine, Île-de-France International Flavors & Fragrances Temps pleinAbout the Role:We are seeking a highly skilled Sales Support Representative to join our team at International Flavors & Fragrances. As a Sales Support Representative, you will play a critical role in building and maintaining strong relationships with our customers, providing exceptional support and service to ensure their needs are met.Key...
-
Customer Engagement Specialist
il y a 1 semaine
Bar-sur-Seine, France Motorola Solutions Temps plein**Company Overview**: At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across...
-
Customer Service Liaison
il y a 1 jour
Asnières-sur-Seine, Île-de-France Freudenberg Temps pleinEmpowering People, Creating TechnologyAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Freudenberg. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring the timely and efficient resolution of customer inquiries.Key ResponsibilitiesDevelop...
-
Customer Support Engineer
Il y a 3 mois
Neuilly-sur-Seine, France Sept Lieues Temps pleinAu sein de l'équipe Support Technique: - Vous êtes le référent technique capable d'analyser et de résoudre les dysfonctionnements - Vous documentez l'architecture du SI et diffuser l'information aux parties prenantes pour améliorer les niveaux de services - Vous participez à la définition des besoins techniques et fonctionnels des solutions - Vous...
-
Customer Support Engineer
Il y a 3 mois
Neuilly-sur-Seine, France Sept Lieues Temps pleinEntreprise pionnière de l'EdTech en croissance en France et à l'international. Conçoit des solutions hardware et software. Entreprise stable et recrutements constants depuis plus de 10 ans. +80 personnes au sein de l'entreprise +20 personnes dédiées à l'IT. Fort trafic & Challenges Techniques. Superbes locaux avec salle de sport et terrasse ! ️ Les...
-
Customer Service Operations Coordinator
il y a 2 semaines
Vitry-sur-Seine, Île-de-France Smiths Detection Temps pleinJob DescriptionJob Summary:The primary responsibility of this role is to oversee the internal management of customer requests and ensure their timely resolution. This involves coordinating with various teams to dispatch tasks efficiently and following up until completion.Key Responsibilities:Manage and monitor customer requests and provide necessary...
-
Customer Relationship Specialist
il y a 3 semaines
Champs-sur-Marne, Île-de-France URSSAF ILE-DE-FRANCE Temps pleinAbout URSSAF ILE-DE-FRANCEWe are a public service organization dedicated to providing essential social security services.Job Description: Customer Relationship SpecialistManage the initial point of contact for visitors, verifying identification and guiding them through registration processes. Assist visitors in scheduling appointments using our digital...
-
IT Support Manager
il y a 2 semaines
Neuilly-sur-Seine, Hauts-de-Seine, France JCDecaux Temps pleinGeneral context Group IT Sales & Posting department is in charge of designing Front-Office applications to support the sales activities in international JCDecaux business units, in particular: Study, Build, Maintain and Operate. It allows Business Units to use a Software Suite to manage the entire sales process: inventory management, media planning...
-
IT Support Manager
il y a 2 semaines
Neuilly-sur-Seine, Hauts-de-Seine, France JCDecaux Temps pleinGeneral context Group IT Sales & Posting department is in charge of designing Front-Office applications to support the sales activities in international JCDecaux business units, in particular: Study, Build, Maintain and Operate. It allows Business Units to use a Software Suite to manage the entire sales process: inventory management, media planning...
-
Digital Customer Experience Specialist
il y a 3 semaines
Champigny-sur-Marne, Île-de-France KEOS EPERNAY SEZANNE by Autosphere Temps pleinAbout KEOS EPERNAY SEZANNE by Autosphere We are a dynamic and customer-focused automotive dealership committed to providing exceptional service and exceeding expectations. We strive to create a positive and rewarding experience for every customer who walks through our doors. Digital Customer Experience Specialist Your Role: As a Digital Customer...
-
Customer Service Liaison
il y a 7 jours
Asnières-sur-Seine, Île-de-France Freudenberg Temps pleinEmpowering People, Creating ValueAbout the Role:Develop a strong relationship with customers, address their inquiries, and propose corrective actions to ensure customer satisfaction and the achievement of company objectives.Ensure order processing, monitor order preparation, invoicing, accounts receivable control, return management, and maintain the...
-
IT Support Manager
Il y a 2 mois
Neuilly-sur-Seine, France JCDecaux Temps pleinGeneral contextGroup IT Sales & Posting department is in charge of designing Front-Office applications to support the sales activities in international JCDecaux business units, in particular: Study, Build, Maintain and Operate. It allows Business Units to use a Software Suite to manage the entire sales process: inventory management, media planning...
-
Sales Support Representative
il y a 1 semaine
Neuilly-sur-Seine, Île-de-France International Flavors & Fragrances Temps pleinAbout the Role:We are seeking a highly skilled Sales Support Representative to join our team at International Flavors & Fragrances. As a Sales Support Representative, you will play a critical role in building and maintaining strong relationships with our customers, providing exceptional support and service to ensure their needs are met.Key...
