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Avec des campus en Europe (France), en Asie (Singapour), au Moyen-Orient (Abou Dhabi) et en Amérique du Nord (San Francisco), INSEAD est l'une des écoles de commerce à la croissance la plus rapide au monde. Notre mission est de développer des leaders responsables qui transforment les entreprises et la société. Chaque année, environ 1 000 étudiants en MBA et plus de 10 000 participants à nos programmes pour cadres comptent sur nous pour leur formation continue. Ils nous choisissent pour la qualité de notre corps professoral, de notre recherche, de notre pertinence pour les affaires, de notre indépendance, de notre innovation pédagogique et de l'expérience éducative véritablement mondiale que nous offrons.
Nous recherchons actuellement un(e) IEC Operations Manager pour rejoindre notre département de Executive Education. Il s'agit d'un poste permanent et à plein temps, basé soit sur notre campus Europe à Fontainebleau, soit sur notre Campus Asie à Singapour.
À propos du poste
Vous serez responsable et redevable des opérations quotidiennes de l'IEC, de la gestion et de la livraison de tous les programmes de coaching ainsi que du soutien aux activités de gestion des coachs dans les quatre sites d'INSEAD.
Vos responsabilités
• Gestion d'équipe : Supervision quotidienne de l'équipe des opérations IEC en favorisant une culture d'équipe performante et innovante alignée sur les valeurs d'INSEAD. Travailler en étroite collaboration avec le directeur exécutif sur les stratégies de dotation (recrutement, intégration, formation et développement, évaluation des performances).
• Gestion des opérations et livraison des programmes : Stimuler l'efficacité opérationnelle et garantir une prestation de qualité des programmes de coaching. Gestion des opérations quotidiennes. Fournir des retours et proposer des améliorations de processus sur le flux de travail, la communication, la gestion de l'information et des données, l'engagement global des coachs, etc.
• Gestion des coachs : Soutenir la gestion des activités de recrutement et d'intégration, l'engagement de la communauté des coachs (événements, conférences et ateliers) en étroite collaboration avec le directeur exécutif. Mise en œuvre des processus et politiques dans les domaines de la gestion des contrats, de la gestion des dépenses, de l'émission de bons de commande et de bons de travail, de la gestion de l'information et du traitement des données pour les coachs. Veiller à la saisie et à la mise à jour précises du suivi de la planification du travail et de la base de données des coachs (Salesforce & Psoft) ainsi qu'au reporting global des données de coaching. Apporter un soutien au fonctionnement des comités actifs de l'IEC.
• Gestion des parties prenantes : Collaborer avec les parties prenantes internes à l'échelle mondiale pour garantir une prestation solide et intégrée des programmes de coaching. Collaborer et s'engager avec les coachs et les consultants pour maintenir des communications continues via la plateforme de collaboration et d'autres moyens afin de tenir la communauté de coaching informée des communications institutionnelles pertinentes. Communiquer de manière proactive (partager/élever) au directeur exécutif les questions impliquant le coaching.
Exigences
• Minimum de 5 ans d'expérience dans un environnement international dynamique, de préférence dans la formation des cadres.
• Solides compétences en gestion de projet et capacité à gérer plusieurs responsabilités simultanément.
• Capacité à établir des relations fructueuses avec les parties prenantes internes/externe (équipes internes, coachs, consultants, etc.).
• Excellentes compétences en communication écrite et orale en anglais et en français, avec une grande attention aux détails.
• Excellentes compétences interpersonnelles et capacités de gestion des parties prenantes.
• Capacité à travailler de manière collaborative dans un environnement d'équipe mondial diversifié.
Si ce poste vous intéresse, veuillez envoyer votre CV et votre lettre de motivation en anglais à Talent Acquisition Europe à talent.acquisition@insead.edu.
La diversité est l'une des valeurs fondatrices d'INSEAD et en tant que telle, nous nous engageons à cultiver une communauté qui poursuit l'équité, illustre l'inclusion et chérit la diversité sous toutes ses formes. Nos postes sont ouverts à tous les talents, alors postulez et rejoignez-nous
Nous vous informons que seuls les candidats présélectionnés seront contactés.
