Customer Relations Trainer

il y a 1 mois


Paris, France Adevinta Temps plein

-Collect training needs

-Prepare training materials 

-Design and run the training courses needed to ensure that knowledge and new processes, products and services are properly assimilated

-Run initial training courses at the various sites and online, as well as training courses for a limited number of employees (the number to be defined depending on the subject)

-Propose and implement training programmes tailored to the business and the target audience

-Manage the coordination of training courses with the training relays at our partners' sites: pass on and deliver training courses to the trainers at our partners' sites, with the help of the person in charge of processes and business activities.

-Working with the Business Processes and Animation Officer and knowledge management to create adhoc training courses

-Monitoring training KPIs, proposing appropriate action plans when results do not meet expectations

-Report on training activities

-Contribute to the development of continuous training support tools 

-Contribute to the dissemination of information where necessary



  • Paris, Île-de-France Adevinta Temps plein

    -Collect training needs-Prepare training materials -Design and run the training courses needed to ensure that knowledge and new processes, products and services are properly assimilated-Run initial training courses at the various sites and online, as well as training courses for a limited number of employees (the number to be defined depending on the...

  • Train Manager

    Il y a 2 mois


    Paris, France Eurostar International Temps plein

    **Eurostar le transporteur ferroviaire à grande vitesse de référence en Europe** Rejoignez-nous et vous ferez partie d’une équipe internationale dynamique, connectée et cosmopolite qui partage le même objectif : créer une expérience de voyage unique pour nos clients. Prêt/e à embarquer ? Quelles sont vos missions en tant que Train Manager...


  • Paris, France Doctolib Temps plein

    **DESCRIPTION DE L'ÉQUIPE** Afin de renforcer son partenariat avec ses clients, Doctolib recrute un(e) assistant bras droit d'un senior trainer. Tu auras comme interlocuteurs tous les services liés au customer care (product support, account support, technical services, content) et tous les services avec qui nous sommes en échange (sales, marketing et...


  • Paris, France Fisker Inc Temps plein

    About Fisker Inc. California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passionately driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world’s most sustainable...

  • Field Trainer

    il y a 1 semaine


    Paris, France Landa Corporation Temps plein

    Landa Digital Printing seeks a Field Trainer to provide training for our customers in Europe. In this role, you will ensure customers understand how to operate the presses effectively, resulting in a positive experience.Responsibilities: Transfer of technical knowledge to press operators to resolve on-site technical issuesEscalate complex issues to Landa’s...

  • Field Trainer

    il y a 1 semaine


    Paris, France Landa Corporation Temps plein

    Landa Digital Printing seeks a Field Trainer to provide training for our customers. In this role, you will ensure customers understand how to operate the presses effectively, resulting in a positive experience.Responsibilities: Transfer of technical knowledge to press operators to resolve on-site technical issuesEscalate complex issues to Landa’s teams to...


  • Paris, France Parfums de Marly Temps plein

    Position: Customer Service Relations Assistant - Internship Start Date: 01 July 2024 Within the Global Customer Strategy department, you will assist in managing the customer service activities for the Parfums de Marly and Initio Parfums Prives brands in the Europe and United Arab Emirates region. Key Responsibilities: You will be responsible for...


  • Paris, France Parfums de Marly Temps plein

    Position: Customer Service Relations Assistant - Internship Start Date: 01 July 2024 Within the Global Customer Strategy department, you will assist in managing the customer service activities for the Parfums de Marly and Initio Parfums Prives brands in the Europe and United Arab Emirates region. Key Responsibilities: You will be responsible for...


  • Paris, France Parfums de Marly Temps plein

    Position: Customer Service Relations Assistant - InternshipStart Date: 01 July 2024Within the Global Customer Strategy department, you will assist in managing the customer service activities for the Parfums de Marly and Initio Parfums Prives brands in the Europe and United Arab Emirates region.Key Responsibilities:You will be responsible for handling...


  • Paris, France Parfums de Marly Temps plein

    Position: Customer Service Relations Assistant - InternshipStart Date: 01 July 2024Within the Global Customer Strategy department, you will assist in managing the customer service activities for the Parfums de Marly and Initio Parfums Prives brands in the Europe and United Arab Emirates region.Key Responsibilities:You will be responsible for handling...


  • Paris, Ile-de-France Parfums de Marly Temps plein

    Position: Customer Service Relations Assistant - InternshipStart Date: 01 July 2024Within the Global Customer Strategy department, you will assist in managing the customer service activities for the Parfums de Marly and Initio Parfums Prives brands in the Europe and United Arab Emirates region.Key Responsibilities:You will be responsible for handling...


  • Paris, France Parfums de Marly Temps plein

    Position: Customer Service Relations Assistant - InternshipStart Date: 01 July 2024Within the Global Customer Strategy department, you will assist in managing the customer service activities for the Parfums de Marly and Initio Parfums Prives brands in the Europe and United Arab Emirates region.Key Responsibilities:You will be responsible for handling...

  • Technical Trainer

    il y a 2 semaines


    Paris, France Diabolocom Temps plein

    Our solution is recognized on the market for its ability to integrate seamlessly with IT systems, including major CRM software, thanks to its open architecture and web services. On top of rich business-oriented user interfaces, we provide APIs and toolkits that allow our customers to build automations and implement advanced workflows around customer...

  • Field Sales Trainer

    Il y a 2 mois


    Paris, Île-de-France Adevinta Temps plein

    To support the development of the Sales Department - REAL ESTATE, leboncoin is recruiting its SALES TRAINER. Reporting directly to the Head of Sales, the sales trainer works closely with the sales managers. Objectives:The sales trainer works within the scope of the field sales teams, in the Real Estate market.The Trainer's duties include teaching the sales...

  • Field Sales Trainer

    il y a 1 semaine


    Paris, Île-de-France Adevinta Temps plein

    To support the development of the Sales Department - REAL ESTATE, leboncoin is recruiting its SALES TRAINER. Reporting directly to the Head of Sales, the sales trainer works closely with the sales managers. Objectives:The sales trainer works within the scope of the field sales teams, in the Real Estate market.The Trainer's duties include teaching the sales...

  • Customer Success Trainer

    il y a 2 semaines


    Paris, France Moody's Temps plein

    This role is responsible for working with other sales colleagues and other internal stakeholders to drive the adoption of KYC & Data Apps solutions, with the goal of improving the overall customer experience to help drive growth and customer loyalty, helping clients to realise value in our offering and achieve their desired outcomes. - Meet or exceed...


  • Paris, France Hanna MACIOTTA - Consultante en recrutement Temps plein

    **Consultante en recrutement indépendante - partenaire Hunteed** **Pour un Client, start up éditrice de logiciels pour l'aviation**, vos missions seront les suivantes: **Missions** - Mettre en relation les passagers et les pilotes et aider les passagers à trouver le vol idéal et à décoller, - Améliorer l'expérience des passagers en recueillant leurs...

  • Customer Success

    il y a 2 heures


    Paris 20e, France Starbolt Temps plein

    **Pédalez avec Starbolt !** Au sein de l’équipe Customer Care, ta mission principale sera d’accompagner tous les clients à chaque étape de leur vie en Starbolt. Tu es le premier point de contact de nos clients, cela fait de toi une personne clé dans l’expérience du client ! **Tes missions seront les suivantes**: - Gestion du Customer Care en...

  • Customer Success Manager

    il y a 2 heures


    Paris, France Bodyguard Temps plein

    We are looking for a talented Customer Success Manager. Reporting to our Head of CSM you are a key contact point for our customers. You will work very closely with all parts of the Bodyguard organization, and collaborate daily with all teams (Sales, Marketing, Engineering, Product) to help the partnerships with our customers to be successful. You’ll work...


  • Paris 11e, France Wingly Temps plein

    **Who are we?** Wingly is a leading flight-sharing platform that connects private pilots with passengers seeking unique and affordable experiences. Founded in 2015, Wingly operates across Europe, enabling passengers to discover scenic flights, city tours, and aerial adventures while promoting a sustainable approach to aviation. Wingly is the first platform...