Customer Succes Manager

il y a 3 semaines


VélizyVillacoublay, Île-de-France Silkhom Temps plein
Situé à Vélizy-Villacoublay, vous intégrerez une équipe de 4 collaborateurs dont un responsable, deux développeurs et un commercial.

En tant que Customer Succes Manager, vous serez un véritable ambassadeur et accompagnerez les clients existant dans l'optimisation de l'utilisation du logiciel.

Vous serez chargé d'assister les clients pour garantir une utilisation adéquate de la solution, et vous leur proposerez des sessions de formation si nécessaire.

En tant que représentant auprès des clients, vous incarnerez l'image de l'entreprise et aurez la possibilité de suggérer des améliorations en fonction des retours des utilisateurs.

Enfin, vous interviendrez sur les questions utilisateurs sur la partie fonctionnelle liées aux problématiques métiers.

Pourquoi rejoindre cette entreprise ?
- Notre client alloue une partie de son chiffre d'affaires à l'amélioration de sa solution existante
- La société est en réel développement et souhaite s'agrandir sur l'année. Ils ont pour objectif de recruter deux nouveaux collaborateurs
- Avantages sociaux : 12 jours de RTT, 25 jours de congés payés, 2 jours de télétravail par semaine
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