Regional Account Manager

il y a 2 semaines


Paris, Île-de-France JLL Temps plein
JLL supports the Whole You, personally and professionally.

About JLL

  • We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.


Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honoured to be recognized with awards for our success by organizations both globally and locally.


Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future.

And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

What this job involves

Delivery of total property management services to the highest standard achievable
Setting the standards for quality and efficiency at the client's sites across the region.
Achieve a high level of Client satisfaction by providing an excellent service.
Practice diligent preparation / follow-up, i.e. personally checking things out, being well prepared for client meetings, provide timely delivery of services.
Instil in their staff the above values.
Communicate clear goals and objectives to staff.
Lead, motivate and galvanise staff to achieve business targets.
Help nurture a quality team that consistently achieves business targets.
Provide guidance and coaching to staff.
Reward hard work and positive results.
Demonstrate commitment to the client's objectives.
Keep abreast of developments affecting the client and its business.
Understand the client's mission and goals
Optimise resource

Skills and experience:


Able to demonstrate a proven track record in delivering property management solutions; handling remote account structures, running multiple operational PM teams, across multiple locations and countries.

Experienced in balancing the interests of the client with those of the firm
Able to recognise when to consult the client, versus being the client's advocate, ally, critic or defender of own service delivery team if needed
Able to demonstrate true leadership skills with the acumen to manage performance of the delivery team
Experienced in management reporting
Able to demonstrate strong presentation, interaction and communication skills
Able to drive account delivery optimization and continuous improvement/transformation
Confident with team/client and uses emotional intelligence in dealing with team/clients
Able to bring clarity, perspective, and oversight to account teams

What you can expect from us


We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.


Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

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Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL

  • We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.


Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.


Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future.

And we know that unique backgrounds, experiences and perspectives help us think bigger, spa
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