Senior E-commerce platform Project Manager

Rexel. Electrifying solutions that make a sustainable future possible.

Rexel, worldwide expert in the professional multichannel distribution of electrical products and services for the energy world, addresses three main markets - residential, commercial, and industrial. Passionate, dedicated and highly knowledgeable, our people are instrumental in bringing innovative electrification solutions to the field and making energy transition happen. We believe in bringing positive energy to everything we do.

This Company operates through a network of over 1,900 branches in 21 countries, with more than 26,000 employees. The Group’s sales were €19.1 billion in 2023.

With over 100 people working in Paris and Dallas offices supported by a strong offshore team, Rexel IT and Digital team is key to the success of Rexel Strategic plan – Power up 2025. Whether you are interested in building best in class Digital experience for our customers, employees or suppliers or working on cutting-edge Data use cases to support Rexel being a differentiated leader in our market, we need technology domain expertise to support our transformation – Digital platform and Microservices, Hybrid Cloud, Container as A Service, Cutting Edge Data Cloud technologies, Security expertise, Agile and DevSecOps, Project managers…

Joining Rexel's IT & Digital teams offers an exciting and dynamic environment, where you can make a tangible difference, work on innovative projects, collaborate with diverse teams, and grow both professionally and personally.

Rexel recognizes the importance of innovation and encourages its IT & Digital teams to think creatively and push the boundaries of what's possible.

Your impact :

The Senior E-commerce platform Project Manager role is part of Rexel group IT department which is part of Rexel Transformation. Rexel group IT is in charge of implementing, rolling-out, supporting and maintaining business applications such as Webshop or data solutions for customers and suppliers for several countries across the globe.

Project & Service managers are the main point of contact for Rexel group and countries’ business & IT teams in order to prepare, coordinate, deploy and support & maintain projects in production.

As a Senior E-commerce platform Project Manager your main role is to lead the Project and Service Management team. This team has 2 objectives: deliver Webshop related projects – such Webshop rollouts or even Webshop overhaul – and coordinate efforts of multiple teams to deliver additional (new or existing) features in countries’ webshops.

Your day to day :

Project management:

As part of this task, please note that a critical Webshop overhaul project is planned for 2024-2026. It is one of the main topics to address in this role.

• Lead delivery collaborative process between technical teams based in various locations (including India and Poland) and in coordination with functional teams
• Proactively manage risks and dependencies
• Set up action plan based on existing KPIs
• Manage digital business and countries expectations
• Reporting to application managers and to main project management
• Coordination with development teams and follow-up with other project managers
• Prepare and coordinate activities and follow-up with partners (ex: SAP, Accenture, Capgemini)
• Identification and follow-up of actions for all streams and parties
• Inform and coordinate countries or Rexel departments
• Manage planning and risks
• Serve as escalation point of contact for other teams and vendors
• Communicate around pitfalls and improvement to broader audience (Directors, country e-commerce manager, …)

You are responsible for Service Management which is operated by a Rexel employee, part of your team

Country management & Feature activation management:

• Be a referrer for countries on Webshop features: Build strong knowledge on all features – existing and upcoming –
• Organize and facilitate monthly meetings with countries sharing updates on platform availability, major production issues and important projects
• Be a technical point of contact on the Webshop eco-system for web services, datafiles and third-parties integration
• Prime contact for countries to activate existing features (“Feature activation” process)
• Prepare and perform demos to countries
• Perform functional/technical gap analysis and requirement review with countries (business and IT teams)
• Coordination of stakeholders and efforts through integration and until go-live (ERP developments, Tibco mappings, Hybris configurations)
• Support during testing of feature; Issues & fixes follow-up
• Responsible for delivery on time and on budget; identify and manage risks
• Synchronization and report to the release manager to be ready for each monthly release in production
• Facilitator for the rollout of new features (“Sprint UAT” process) on Desktop, Mobile and APP
• Synchronization between Webshop and local countries ERPs roadmap
• Coordination of developments with Tibco middleware
• Support countries in UAT execution. Follow-up issues and their resolution
• Synchronization and report to the release manager to be ready for each monthly release in production
• Takes part in documenting features in a central repository (gathering existing information mainly)

Release Management:

• Plan all types of releases and share release planning to all
• Improve or create release checklists and control validation of checklist for each release
• Release readiness coordination with countries (business & IT), infra host, third party solutions, development team and internal teams
• Control release quality level
• Define and monitor Release health KPIs and share reporting to management
• Participate in CAB meetings to discuss release scope and/or roadblocks
• Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans and checklists.
• Conduct release retros and implement/follow-up related action plan
• Continually work towards making improvements in the release process

Your strenghts and skills :

• Bachelor’s degree in Computer Science or related field
• 5+ years of previous project management experience in eCommerce
• At least 14 years of experience overall mostly on IT projects
• Demonstrated ability to coordinate cross-functional work teams toward task completion
• Demonstrated effective leadership and analytical skills
• Advanced written and verbal communication skills
• International experience. Must have worked with a distributed team
• At ease with delivery in an Agile context (ideally SAFE methodology)
• Tools: MS Office, ITSM such as Jira

Our work environment :

• Grow professionnally within a dynamic and fast changing sector at the heart of current societal and economic issues.
• An international environment, multicultural teams within a diverse and inclusive workplace.
• Learn and develop yourself by working with true experts in their technology areas
• A Truly Team spirit environnement
• 90% of our employees are proud to work for Rexel

What we offer :

• 2 days a week of teleworking
• An attractive package including base salary + bonus + profit sharing

Are you motivated to join a team of passionate, friendly and customer-focused people? Send us your application