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Brand Specialist
il y a 1 mois
Vous souhaitez développer vos compétences dans le domaine du retail tout en réinventant la façon dont les plus grandes marques travaillent avec Amazon ?
Quel est le quotidien d’un Brand Specialist chez Amazon ?
En tant que Brand Specialist, vous rejoignez l’équipe Amazon Vendor Services (AVS) qui propose une palette de services dédiés aux plus grandes marques adaptée à tous les aspects clés de l’univers retail.
Vous serez le point de contact privilégié pour les fournisseurs (vendors) de votre portefeuille de marques sur Amazon. Les clients sont le point de départ de votre travail et leur satisfaction votre priorité. Vous identifiez des leviers pour faire grandir vos marques et optimiser leur performance sur le site d’Amazon, tout en entretenant d’excellentes relations avec vos partenaires et en garantissant et la satisfaction de vos fournisseurs
Vos principales responsabilités en tant que Brand Specialist sont les suivantes :
- Prendre en charge la relation avec vos marques de A à Z
- Collaborer en interne avec les partenaires clés du retail dans le cadre de la définition des priorités et des objectifs opérationnels en fonction des besoins de vos marques
- Définir des plans d’actions en partenariat avec vos marques afin d’optimiser leur rentabilité
- Suivre et analyser vos indicateurs de performance clés afin d’améliorer la qualité de vos services en continu et dépasser vos objectifs
- Participer aux initiatives de développement et d’innovation des équipes AVS en Europe
Les Brand Specialists ont des missions variées pour les marques qu’ils supportent et notamment :
- Conseil : d’identifier des opportunités de croissance sur la base d’analyses financières approfondies et de rapports
- Sélection : aider les marques à enrichir la sélection de produits qu’elles proposent en supervisant le lancement de nouveaux produits et en améliorant leur visibilité
- Disponibilité : contribuer aux efforts d’amélioration des processus et de l’excellence opérationnelle en visant une réduction des coûts, des défauts et des délais tout en innovant
- Trafic : participer au développement et à l’exécution de campagnes de marketing et de merchandising afin de générer du trafic
- Conversion : construire et mettre en place des offres promotionnelles et améliorer l’expérience client sur le site Amazon
Au travers de ces missions vous contribuez à l’amélioration même du service AVS. Nous recherchons continuellement à donner de l’envergure à ce service par le développement d’outils adaptés et la collaboration cross-fonctionnelle avec les équipes Tech notamment.
Merci de joindre un CV en anglais afin que votre candidature soit étudiée.
Basic qualifications:
- Diplôme de Bachelor/Master
- Très bon niveau d’anglais et de français à l’écrit comme à l’oral (C1 minimum)
- Une première expérience professionnelle de 6 mois minimum (stages inclus) en analyse financière, retail, achats, gestion de stock, gestion de projet, marketing, consulting, business development, négociation ou logistique
- Maîtrise des outils MS Office : Outlook, Excel and PowerPoint
Les plus :
- Sens aigu des affaires et fortes compétences analytiques
- Maîtrise du français ou autre langue européeenne (allemand, italien, espagnol)
Les Brand Specialists AVS sont comme tous les collaborateurs au cœur d’Amazon Nous travaillons avec agilité pour délivrer des résultats de haute qualité qui viennent challenger les standards de l’industrie du e-commerce dans son ensemble. En rejoignant une équipe passionnée, vous apprendrez au quotidien et grandirez tout en aidant les autres à en faire de même. Ce poste vous expose à 360° aux différentes facettes de l’industrie du e-commerce, vous ouvrant à les portes à une multitude de chemins de carrière.
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At Amazon we’re on the lookout for the curious, those who think big and accept challenges, willing to come build the future with us.
Amazon Vendor Services (AVS) is a paid B2B service that aims to help strategic brands partner with Amazon to grow their business. As a Brand Specialist, you will gain 360-degree exposure to all areas of e-commerce at a Pan-EU level, owning the relationship with your brand and structuring with them a short- and long-term strategy oriented at brand’s growth and Customer Satisfaction. You will act as consultant driving selection and promotional activities, monitor and work on success metrics on a daily basis, and ensure the brand’s experience of the AVS demonstrates our customer obsession. Furthermore, you will be working together with different stakeholders to implement new ideas and processes within Amazon EU, such as (Product) Category Management, Supply Chain management, Finance and Marketing; developing your skills and future career. Your role will focus on four crucial business areas:
Key job responsibilities
- Core Service: Use your knowledge in deep data analytics to identify EU industry opportunities and provide recommendations to improve overall business performance through the use of Amazon programs (i.e.: Amazon business) to drive long term benefit
- Availability & Operational Excellence: Drive EU supply-chain operational excellence initiatives by reducing costs, defects, lead times, and by managing stock in our fulfilment centre.
- Promotion & Funding: Provide recommendations for the brand’s marketing and advertising campaigns to promote new products, increase traffic and improve conversion. Plan, implement and manage promotional activities for Amazon events such as Prime Day where you will help your brands to generate sales. On top of that, you will drive brand weeks with you vendors and work closely with Amazon Advertising to explore further marketing opportunities we have.
- Selection & IDQ: Help grow selection by managing the launch of new products and improving discoverability. You will identify product gaps, onboard the new products and be responsible for the ramp up of these products, as well as improve the customer journey on Amazon (i.e.: performing walk the store session, competitor benchmarking, create enhanced content on detail pages).
A day in the life
Interested in how a day in life of Brand Specialist looks like? Check out the following videos to gain more insight into the role and team.
1) Brand Specialists at Amazon - Jump Right In
2) Brand Specialists at Amazon. What do they do?
About the team
Could you embrace the challenge of being a Brand Specialist at Amazon? Are you looking for a diverse and international environment? Amazon offers you the chance to build up your own network on a European level by participating in community events such as team activities or by joining some of our affinity groups. Being a Brand Specialist is the starting point to accelerating your professional growth within a global leader in e-commerce. Come build the future with us
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