Site Support Specialist
il y a 2 semaines
Position: Site Support Specialist
Location: Paris, France (On-Site)
Daily rate: >350 Euros/day (B2B)
***Note: Please be aware that only applicants with a legitimate work permit in France will be taken into consideration.***
The Site Support Engineer is responsible for The daily Lab support of the Client locations onsite on the Service Infrastructure and customer demos on products.
What you will do:
- Provide smart hands support for customer facing ” Experience Centers” 'Core' Network and Compute Infrastructure.
- Manage On-Prem lab (Server room) rack and stack activities, logical provisioning, and decommissioning of hardware.
- Support incident & problem management for WAN, LAN, WLAN, and Core Compute.
- Manage deployment and support of onsite experiences & demos.
- Conduct daily checks and walkthroughs of demo environments.
- Administer local EC Azure Sub Resources and Subscriptions.
- Create and manage Azure environments for Hybrid Cloud engagements.
- Provide support for EC attendees and presenters during customer visits/ events.
- Provide on-site technical support and device inventory management during events.
- Maintain relationships with local OEM Partner for hardware repairs/warranty replacements, IT teams /AV suppliers and integrators.
- Operate and maintain AV equipment in meeting rooms and theatres.
- Provide consultation and maintain AV room inventory hygiene
Who are we looking for:
- Bachelor’s degree from in Computer Science, Information Systems, or related field, required
- Minimum 5 years of IT industry experience with a concentration on service management including incident and requests, change management and governance of digital asset lifecycle is required.
- Relevant IT experience in IT Infrastructure Compute and Network skills.
- Strong verbal and written communication skills
Contact Details: monarch.parmar@nityo.com
Equal Opportunities Employers: Our clients provide equal opportunities to all its employees and all qualified applicants for employment, without regard to their race, caste, religion, color, ancestry, marital status, sex, age, nationality, disability, and veteran status. Employees of our clients are treated with dignity and in accordance with their policy to maintain a work environment free of sexual harassment, whether physical, verbal, or psychological. Employee policies and practices are administered in a manner that would ensure that in all matters equal opportunity is provided to those eligible and the decisions are merit-based.
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