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Customer Service Representative with Fluent French and English H/F
Il y a 2 mois
FRENCH SELECTION (FS)
Customer Service Representative with Fluent French and English H/F
Anglais courant
Location: Paris
Hybrid work 3 days a week in the office - Télétravail 2 jours par semaine
Salary: up to 35,000€ per annum
Starting initially as a 6 months contract (maternity cover) possibility to extend.
Ref: 5442F
To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5442F
Website: www.french-selection.co.uk
The company: An international manufacturing company with worldwide operations
Main duties:
Being the main point of contact with both customers and distributors and representing the needs of all clients within the company
This role would be based out of Paris Tuileries area. Starting initially as a 6 months contract (maternity leave) with a possibility to extend.
The role:
- Process orders using the company CRM system
- Collaborate with distributors to maxime their sales and optimise stock management
- Build and nurture relationships with distributors within the allocated region
- Train distributors staff on how to use the company's order management software
- Escalate any issue and share customers' feedback internally to help improve internal processes
The candidate:
- Fluent in both French and English
- Customer service experience
- Ability to make decisions and show initiative
- Team collaborator and keen to help implement process improvements
- Available to start as soon as possible
- Eligible to work in France
The salary: up to 35,000€ per annum depending on experience
