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Customer Service Representative
il y a 1 mois
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our international support team, you will be responsible for providing exceptional service to our clients and customers worldwide.
About the RoleThis is a permanent contract with a 35-hour workweek, offering a great work-life balance. After a comprehensive 7-week training program, you will work 4 days a week, including some weekends and public holidays. You will be fluent in English and French, with Italian, Spanish, or Portuguese as a third language being highly appreciated.
Key Responsibilities- Provide telephone reception, support, and advice to travelers and expatriates in difficulty during international travel.
- Collaborate with medical and safety experts to set up logistical aspects of evacuations and repatriations.
- Ensure seamless communication with clients and stakeholders to resolve issues efficiently.
At International SOS, we offer a dynamic and multicultural work environment that encourages diversity and collaboration. You will enjoy:
- Up to 50% reimbursement for public transport.
- Comprehensive health insurance coverage.
- Additional perks, including gift vouchers, holiday vouchers, culture vouchers, and more.
We are a Top Employer in the UK, recognized by the Top Employer's Institute (TEI) for 2024. Our commitment to flexible working, diversity, and development creates a great working environment for our employees. If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity.
