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French Customer Service Representative

il y a 4 semaines

Paris, Île-de-France Finary Temps plein
Finary: Revolutionizing Personal Money Management

We are on a mission to create a seamless money management experience. Our team is dedicated to providing exceptional service to our users, and we're looking for a talented Customer Care Specialist to join us.

About the Role

As a Customer Care Specialist, you will play a pivotal role in supporting our users and ensuring they have a positive experience with Finary. Your primary responsibilities will include:

  • Providing top-notch customer support to our users
  • Improving processes to support our growth while maintaining high-quality service
  • Collaborating with our team to identify and resolve user issues
Requirements

To be successful in this role, you will need:

  • To be native in French with impeccable grammar and fluent in English
  • To have 3+ years of experience in a customer support or customer care role in a fast-paced environment
  • To be based in Paris or elsewhere in France (remote)
What We Offer

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive salary and benefits package.