Change Manager

il y a 1 mois


Paris, Île-de-France STORM GROUP Temps plein

[La prestation consiste à contribuer à/au(x)]

La gestion des changements : production et gestion des opérations à implémenter dans l'environnement de production de sorte à minimiser les impacts

 Qualification, revue, suivi et validation en comités décisionnels (CRB/CRC/Exco ...)

 Contrôle, analyse & arbitrage des changements Significatifs et Majeurs de production et l'évaluation pertinente des risques et impacts  Gestion et assistance aux CRB des entités Techniques et bénéficiaires

 L'évolution du catalogue des changements standards  La classification des opérations avec les entités techniques et Métiers (mise à jour des référentiels : catalogue des services, classification des opérations, créneau d'intervention, CMDB,...)

 Support au processus via l'outil ITSM de gestion des changements  La production d'opérations groupées + le suivi de leur exécution  Le maintien du calendrier global GTS (Calendrier des événements majeurs)

 L'adaptation au nouveau process et nouvel outil de Gestion des Changements  Assistance des entités pour la mise en production sécurisée de projets de transformation des infrastructures (Run & Build)

 La simplification du processus changement  Assurer le suivi des opérations techniques GTS (Analyse d'impact et change management) et gestion des réunions de préparations

 Assurer le suivi de ces opérations durant les week-end (minimum 1 Samedi/Dimanche par mois)  Assistance aux entités opérationnelles pour la rédaction et la fiabilisation des études d'impact

 Assurer un lien opérationnel et une coordination entre les départements techniques et les DSI du Groupe  Effectuer des analyses d'impacts

[Les livrables attendus sont]

Analyse d'impact

 Compte rendu de réunion

 Documentations nécessaires aux évolutions des process

 Toutes les documentations demandées par le management lié à la bonne exécution de la prestation


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