Knowledge management amp Community Building Specialist HF
il y a 3 jours
Given our global breadth of talent and expertise at WSP we actively promote collaboration and knowledge sharing across our organization to better serve our clients and we value our peoples project delivery and technical excellence data sciences capabilities and innovations as a key differentiator. The Practice Area Networks (PANs) act as the enabler for technical excellence and innovation at WSP.
Reporting to the Practice Area Networks (PANs) Platform Owner the Knowledge Management & Community Building Specialist is responsible for contributing to the PANs strategy aiming at increasing the adoption and engagement in the communities of practice. PANs enable employees to share knowledge and collaborate across all regions and sectors. The Knowledge Management & Community Building team is new and will support the PANs Administration team. The role engages closely with a variety of internal stakeholders to support the growth of the communities of practice and contribute to building a robust knowledge foundation for all employees.
You are motivated by:
- Working with a diversity of people and projects
- Learning and helping others
- A fastpaced environment
Knowledge Management Program:
- Main point of contact for inquiries regarding knowledge sharing and storage; providing direction and assistance where needed.
- Planning and strategy: monthly with Endmarket Technical Excellence & Innovation (TE&I) Leaders bimonthly with PAN leaders.
- Create and maintain knowledge management best practices and guidance for PAN leaders.
- Maintaining understanding and familiarity with SharePoint tools and features.
- Assisting with the coordination of the content generated from WSPs conferences and internal training/knowledge sharing initiatives (abstracts site updates accessibility of presentations videos and documents).
- Offering support with document and video storage tagging taxonomy copyright compliance. Integration with copyright awareness and compliance efforts planning and education.
- Tracking usage of knowledge repository.
Community Building Support:
- Supporting and engaging with PAN Leaders to grow their community of practice.
- Leading awareness sessions to support Endmarket TE&I Leaders.
- Promoting the adoption and usage of the PANs through the delivery of webinars and training sessions.
- Tracking PANs usage document storage discussion boards and membership data.
- Has or is pursuing a bachelors degree in information management library science business science engineering journalism communications or a similar field
- At least 5 years of experience in knowledge management and community building
- Ability to develop professional working relationships with a wide range of personalities
- Ability to fully and successfully fulfil the KM&CB role and responsibilities
- Good comprehension of international communities of practice and crosscultural communications
- Ability to multitask adapt quickly to changing priorities and deliver exceptional work in a fastpaced environment
- Strong project management skills with a focus on meeting deadlines and exceeding expectations in a deadlinedriven environment
- Superior communications and writing skills
- Results oriented and quality driven
- Proficiency in Microsoft Office
- Bilingual (English and French) an asset but not mandatory; daily interactions in English with employees throughout the world
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