Emplois actuels liés à Director of Shore Excursions - Lille - MSH

  • Project Director Europe

    il y a 3 semaines

    Lille, Hauts-de-France Boisdron et Associés Temps plein

    As a key member of the Boisdron et Associés team, the Industry Europe Project Director plays a crucial role in ensuring the successful delivery of industrial projects in Europe.The successful candidate will be responsible for the performance guarantee of entrusted industrial projects, working closely with the Europe Industry Director to ensure seamless...

  • Field Sales Director

    il y a 1 semaine

    Lille, France Advipro Part of the Normec Group Temps plein

    As Field Sales Director at Advipro, you will be responsible for developing and implementing strategic sales plans to expand our customer base within the life sciences sector. You will play a key role in driving sales growth and strengthening our market position.Job Description:You develop and implement strategies to further build Advipro's sales...

  • Operational Director

    il y a 1 mois

    Lille, Hauts-de-France EDHEC Business School Temps plein

    Join EDHEC Business School as Operational DirectorEDHEC Business School is a top 15 European business school with a strong international presence. We are seeking an experienced Operational Director to lead our Center for Net Positive Business.About the RoleThe Operational Director will provide leadership to a dynamic and international team with high...

  • Commercial Director

    il y a 4 semaines

    Lille, Hauts-de-France MICHAEL PAGE Temps plein

    Commercial DirectorAs a Commercial Director, you will play a key role in creating, structuring and developing the business in the Lille region. In close collaboration with the Parisian team, you will define and execute the strategy, with responsibility for your P&L.Key Responsibilities:Participate in the local deployment of the strategy in collaboration with...

  • Zone Director Assistant

    il y a 3 semaines

    Lille, Hauts-de-France Pernod Ricard España SA Temps plein

    Pernod Ricard: A Leader in the Spirits IndustryPernod Ricard is a global leader in the production and distribution of wines and spirits, with a strong presence in over 160 markets worldwide. With a portfolio of 16 of the top 100 spirits brands, the company holds a prestigious position in the industry.The Group's decentralised organisation empowers its 19,000...

  • Operational Director

    Il y a 4 mois

    Lille, France EDHEC Business School Temps plein

    EDHEC Business School Operating from campuses in Lille, Nice, Paris, London and Singapore, EDHEC is one of the top 15 European business schools. Fully international and directly connected to the business world, EDHEC is a school for business, rather than a business school, where excellence in teaching and research focuses on innovation to stimulate...

  • Nuclear Power Reactor Technical Director

    il y a 3 semaines

    Lille, Hauts-de-France Egis Group Temps plein

    Technical Director for Nuclear EnergyEgis Group is seeking a highly experienced Technical Director to lead our International Nuclear Reactor Power division. As a key member of our team, you will be responsible for driving innovation, ensuring safety, and delivering excellence in every project we undertake.Key Responsibilities:Strategic Leadership: Develop...

  • Operational Director

    il y a 7 jours

    Lille, Hauts-de-France EDHEC Business School Temps plein

    Centre for Net Positive BusinessThe EDHEC Centre for Net Positive Business is a dynamic and international team with high development ambitions. As the Operational Director, you will provide leadership and oversee the impact of the centre's activities, including thematic industry programs, facilitation of interface between industry programs and educational...

  • Hotel Director

    Il y a 2 mois

    Lille, Hauts-de-France Oceania Hotels Temps plein

    About Oceania HotelsOceania Hotels is a leading hospitality group with a strong presence in the industry. We are committed to delivering exceptional guest experiences and providing our team members with opportunities for growth and development.Job SummaryWe are seeking a highly skilled and experienced Hotel Director to join our team at the Oceania Lille Les...

  • Financial Director

    il y a 3 semaines

    Lille, Hauts-de-France Sparteo Temps plein

    Financial Director - Driving Growth and InnovationSparteo is a fast-growing technology company seeking a Financial Director to drive our financial strategy and growth. As a key member of our executive team, you will oversee all financial activities, provide strategic guidance, and ensure the company's financial health.Key Responsibilities:Financial Planning...

  • Fresh Produce Director

    Il y a 2 mois

    Lille, Hauts-de-France Supermarché Match Temps plein

    Supermarchés Match is seeking a highly motivated and experienced Director of Fresh Produce to lead our team in delivering exceptional results across all our traditional department stands. In this role, you will be responsible for developing and executing comprehensive marketing and sales strategies that drive growth and profitability. Your expertise will...

  • Operational Director

    il y a 2 semaines

    Lille, Hauts-de-France EDHEC Business School Temps plein

    Center for Net Positive BusinessThe EDHEC Center for Net Positive Business aims to explore and define pathways for industry to provide scalable solutions advancing environmental and social sustainability, resulting in a net positive impact on people and planet.As the Center Operational Director, you will provide leadership to a dynamic and international team...

  • Strategic Operations Director

    il y a 3 jours

    Lille, Hauts-de-France EDHEC Business School Temps plein

    EDHEC Business SchoolThe Center for Net Positive Business is a key initiative at EDHEC Business School, focusing on advancing environmental and social sustainability. As the Center's Operational Director, you will play a crucial role in driving this mission forward.Your key responsibilities will include:Leading the development and implementation of thematic...

  • Key Account Manager

    Il y a 3 mois

    Lille, Hauts-de-France Otis College of Art and Design Temps plein

    Job Title: Key Account Manager (M/F)Otis College of Art and Design is looking to enhance its operations by hiring a Key Account Manager to oversee a significant portfolio of clients. Reporting directly to the Sales Director, you will play a crucial role in nurturing and expanding relationships with our Key Accounts.Your primary objective: Safeguard the...

  • Key Account Manager

    Il y a 3 mois

    Lille, Hauts-de-France Otis College of Art and Design Temps plein

    Job Title: Key Account Manager (M/F)Otis College of Art and Design is looking to enhance its operations by hiring a Key Account Manager to oversee a significant portfolio of clients. Reporting directly to the Sales Director, you will play a crucial role in nurturing and expanding relationships with our Key Accounts.Your primary objective: Safeguard the...

  • Marketing Technology Director

    il y a 3 semaines

    Lille, Hauts-de-France Strava Temps plein

    Job Title: Marketing LeadStrava is seeking an experienced Marketing Lead to join our global Growth Marketing team. As a key member of our team, you will be responsible for leading the development and execution of our MarTech roadmap, managing and optimizing our tech stack to align with Strava's business objectives.Key Responsibilities:Lead the development...

  • Legal Office Director

    il y a 3 semaines

    Lille, Hauts-de-France Sparteo Temps plein

    Job Title: Head of Legal OfficeAt Sparteo, we're seeking a seasoned Head of Legal Office to oversee all legal aspects of our business, ensuring compliance with laws and regulations, managing legal risks, and providing strategic legal advice to support our growth and operations.Key Responsibilities:Monitor legal risks in business operations and provide timely...

  • R&D Software Director

    il y a 3 semaines

    Lille, Hauts-de-France reha team Busch GmbH & Co. KG Temps plein

    Job DescriptionExotec is revolutionizing the interaction between humans and robots globally by integrating AI with high-performance hardware. As the R&D Software Manager, you will oversee a segment of the Software Robotics team, consisting of 150 engineers by the end of 2024. Your role will involve managing the development of cutting-edge software solutions...

  • Commercial Director

    Il y a 2 mois

    Lille, Hauts-de-France Scalian Temps plein

    About ScalianScalian is a leading IT consulting firm that specializes in helping businesses like yours succeed in the digital age. We're a team of experts who are passionate about delivering innovative solutions that drive real results.About the RoleWe're seeking a highly motivated and experienced Business Development Manager to join our team in Paris. As a...

  • Account Director

    il y a 3 semaines

    Lille, Hauts-de-France Thermo Fisher Scientific Temps plein

    Unlock Business Opportunities with PPDAs a key member of our Business Development team, you will play a crucial role in securing and retaining business for PPD through professional, consultative, and proactive sales activities. Your focus will be on decision-makers and influencers at existing and new clinical sponsors, leveraging your expertise to drive...

Director of Shore Excursions

Il y a 2 mois

Lille, France MSH Temps plein

Shore Excursions

• Manages the development of Shore Excursions (Shorex) with the Company's selected tour operator and vendor partners including tour descriptions, pricing, policies and uploading to systems.

• Supports, motivates & manages Shorex Managers and Coordinators at the Company's corporate office.

• Provides strong communication and support of the shipboard shore excursion team in the delivery and execution of the product ensuring that it exceeds luxury clientele’s standards.

• Ensures tour proposals (RFPs) are sent out according to deadlines.

• Communicates with local ground operators, confirming services, tour manuals, pricing and any other crucial details are completed by staff according to specific deadlines.

• Monitors trends to ensure negotiated net cost and sell prices meet and/or exceed targeted profitability on a tour and cruise-specific basis for each trade.

• Monitors maximize revenue opportunities with the goal of increasing participation and realizing maximum profitability.

• Ensure all finalized tour descriptions with pricing and special notes are posted on the Company's website according to confirmed timelines and available for pre-reservations.

• Oversees all tour inventory and ensures Shorex coordinator staff is continually monitoring and checking sales, updating inventory in the reservation system for waitlisted tours and adding space to clear waitlisted tours when required.

• Oversees the maintenance and renewal of yearly shore excursion agreements and exhibits with up-to-date tour pricing, tour operator contacts information, signatures, and proof of liability insurance naming the company as an additionally ensured.

• Ensures all tour operators and vendors are vetted to confirm they are reputable and licensed in their country/port of operation and meets or exceeds the Company's high standards and requirements as listed in shore excursion agreements.

• Manages tour operator competitive analysis for maiden calls or ports and where it is deemed a new tour operator may be needed due to service lapses and/or pricing issues.

• Coordinates special Shorex from beginning planning stages to execution, including specialty events or customized experiences.

• Completes site inspections when requested to vet tour operator and destination.

• Oversees the monitoring and responses to external and internal customers issues and complaints regarding shore excursion delivery. Ensures all issues are addressed and handled on a timely basis. • Assumes responsibility of handling a trade and/or ports within a trade when Port Coordinators are unable to meet deadlines

• Any/all other projects and/or Shorex related matters as assigned by manager.

• Prepares budget for shore excursion books at the start of each fiscal year.

• Prepares Port Maps budget, as well as place order with Map Designer for each port.

• Creates port map schedule(s).

• Reviews Port Maps invoices to ensure accuracy prior to submitting for payment.

• Prepares Shuttle Bus budget each fiscal year utilizing past shuttle operation records, with the goal of reducing cost, where possible, for future years.

• Corresponds with onboard Shorex managers for shuttle bus issues, including new docking locations, frequency of shuttle buses needed and impact of reducing shuttle bus frequency.

• Maintains log of shuttle operation, cost overages or cost savings to aid in preparing budget for future years.

• Assists other departments, when requested, in addressing any guest comments regarding Shorex. • Review daily Tour Reports received for each sailing from Shorex Manager to address any quality assurance issues that may be remedied prior to the next sailing and/or future tours when coordinating tour programs.


Competency Skills/Qualifications:

• Must possess good working knowledge of automation and familiarity with all in-house systems that are used to support the Shore Excursion Department (Website, Cloud, Outlook, Excel, PowerPoint, Financial Reports, etc.)

• Must be able to continue to monitor systems and offer input and assistance in the development of automating all aspects of Shore Excursion-related programs.

• Constantly looks for ways to provide electronic solutions for all Shorex Information to ensure greater efficiencies within the Shore Excursion Department

• Must possess strong communication skills (both verbal and non-verbal) are required to ensure that the team works as efficiently and effectively as possible.

• Traveling is required.